PinePhone KDE Community Edition shipping update thread.

[mrgreymatter]

I have, and you are absolutely correct in that it does take time for cross continent shipping. I'm fully tracking the issues that have been faced along the way and while I do appreciate the incredible accomplishment bringing this device to market represents, I cannot place on hold all reasonable expectations as a consumer. I believe the issue here is two fold, firstly I have market expectations for logistical considerations and second, I want this device in my hands. In short, while I'm aware I'm toeing the line of being unreasonable, I am convinced there is significant room for improvement.

Which version are you waiting for? I ordered on the 5th of February one of the refused KDE Editions, and I still haven't received any email from DHL. Seeing the way it's going I'm probably going to have to wait a little longer.

If i understand correctly, you will recive your mail only after 26 of February, because they not send them yet. "Estimate dispatch in February 22-26, 2021 week" - wrote on store page.

I bought, refused KDE, as you, i think it is ok to wait until 26 of February =)

I admire your patience. I feel inclined to express my amazement at your apparent ability to forgive a such a considerable trespass into the realm of arguably unreasonable committed by the KDE logistics team. I don't believe I can, nor that I should, accept so little communication regarding the current status of my order. In the age of digital communication, an email explaining in detail the issue and proposed solutions, is a bare minimum courtesy requiring minimal effort. I am exceedingly displeased with the service thus far provided. First it was January, then January 18, then mid February. Then February 22, now it's the 22-26th. What next, late April early December? Sometime in 2022? This is entirely unacceptable.