After KS sales (16x boards) has yet to ship
#6
(06-03-2016, 06:36 AM)montero65 Wrote: Well I'm sure you are the only person who PM'd him or sent an email to the company, so it does seem totally unreasonable that you are not being instantly responded to.  Besides, it's not like some portion of the nearly 37,000 Kickstarter backers might be trying to find out why their stuff is 2-4 months behind when they were "promised" delivery.

But seriously, plenty of us gave money way earlier and haven't received stuff, so seeing someone who ordered later than us make statements about illegal trade stuff, and believing they have more right to be heard because they bought more product, is pretty frustrating.  You are obviously upset that you don't have your stuff yet and it didn't ship when they said it would.  But so are the rest of us that have been waiting a lot longer.  And all the people that want to know why they don't have their items yet are bombarding the company via forum and emails (myself included), so yeah, they are slow to reply, if at all.  Be frustrated and vent, but just remember who you are complaining to.  Most of us just aren't going to be sympathetic to your plight, and the Pine folks are trying to handle tons of people posting in the forums about shipping plus all the other stuff.

He bought something from, a company STORE not backed an idea on a kickstarter so yes he has more rights.
You may like it or not but people that bought their product on the web store are NOT obligated to care about what company does on kickstarter. Their purchase is protected by law and KS "rewards" are not. They've decided to SELL product before fulfilling their promises to the backers so it's all on them. Also there is no problem that people have to wait. The problem is with lack of information [or misinformation]. It's not that hard to send automated emails that shiping will be delayed or for goodness sake just place an information on a forum once in a while, but I'm guessing they don't want to make people from KS angry so they are making angry every one equally. I wish them the best but it's a bad way to start a company.
I don't mind waiting if I know how long I have to wait but I'm slowly losing my patience too.


Messages In This Thread
RE: After KS sales (16x boards) has yet to ship - by Monochrome - 06-03-2016, 04:09 PM

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