Received package but missing accessory
#1
Any idea on how should I file a report for missing item? I pledged for Pine64+ 2gb and accessories but the 2nd USB cable was not in the parcel.

p.s. How can we identify the difference between 64 and 64+ board just by looking at the board? 
The details on parcel only stated '1 x PA642GB'

I'm still waiting for my sd card to arrive, so as for now I cant really do anything to check. 

thanks in advance Big Grin


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#2
(05-30-2016, 07:53 PM)mhrsz17 Wrote: Any idea on how should I file a report for missing item? I pledged for Pine64+ 2gb and accessories but the 2nd USB cable was not in the parcel.

p.s. How can we identify the difference between 64 and 64+ board just by looking at the board? 
The details on parcel only stated '1 x PA642GB'

I'm still waiting for my sd card to arrive, so as for now I cant really do anything to check. 

thanks in advance Big Grin
The PA642GB is the Pine A64+ 2GB board. The easy way to identify 2GB board is there are 2 SDRAM chips on top and another 2 SDRAM chips on bottom. Seems like you are missing the 2nd USB cable and sorry about this mistake. Please PM me your backer number, name, address, and phone (for shipping purpose), I will ask shipping facility to ship out.
#3
(05-31-2016, 09:05 AM)tllim Wrote:
(05-30-2016, 07:53 PM)mhrsz17 Wrote: Any idea on how should I file a report for missing item? I pledged for Pine64+ 2gb and accessories but the 2nd USB cable was not in the parcel.

p.s. How can we identify the difference between 64 and 64+ board just by looking at the board? 
The details on parcel only stated '1 x PA642GB'

I'm still waiting for my sd card to arrive, so as for now I cant really do anything to check. 

thanks in advance Big Grin
The PA642GB is the Pine A64+ 2GB board. The easy way to identify 2GB board is there are 2 SDRAM chips on top and another 2 SDRAM chips on bottom. Seems like you are missing the 2nd USB cable and sorry about this mistake. Please PM me your backer number, name, address, and phone (for shipping purpose), I will ask shipping facility to ship out.

thanks a lot tllim for the explanation and prompt respond. 

i will send the details you required shortly.. Smile
#4
(05-31-2016, 09:05 AM)tllim Wrote: The PA642GB is the Pine A64+ 2GB board. The easy way to identify 2GB board is there are 2 SDRAM chips on top and another 2 SDRAM chips on bottom. Seems like you are missing the 2nd USB cable and sorry about this mistake. Please PM me your backer number, name, address, and phone (for shipping purpose), I will ask shipping facility to ship out.

Hi there tllim,

I know you're busy answering questions like this, but I'm missing some accessories as well.


Sent you PM for details. 

Thanks,
Francis
#5
I am also missing some accessories and incorrectly received some other things instead. Will send PM too.

/Andreas
#6
(06-03-2016, 05:40 AM)racann Wrote:
(05-31-2016, 09:05 AM)tllim Wrote: The PA642GB is the Pine A64+ 2GB board. The easy way to identify 2GB board is there are 2 SDRAM chips on top and another 2 SDRAM chips on bottom. Seems like you are missing the 2nd USB cable and sorry about this mistake. Please PM me your backer number, name, address, and phone (for shipping purpose), I will ask shipping facility to ship out.

Hi there tllim,

I know you're busy answering questions like this, but I'm missing some accessories as well.


Sent you PM for details. 

Thanks,
Francis
Noted.
#7
(06-04-2016, 02:35 PM)Andreas Wrote: I am also missing some accessories and incorrectly received some other things instead. Will send PM too.

/Andreas

Noted.
#8
I also didn't receive my accessories as well, which includes the power adapter, so can't even play around with my pine Sad
#9
(06-07-2016, 07:05 AM)louwie17 Wrote: I also didn't receive my accessories as well, which includes the power adapter, so can't even play around with my pine Sad

Sorry on the missing accessories, please PM me on your backr number, name, shipping address and I will handle.


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