tracking order ?
#1
Before I get comments saying that kickstarter is an investment platform yada yada yada,  Ill point out I didn't pledge through kickstarter, I went to pine64.com and clicked buy now like any other retail pre-order Item as the site promoted it as such an item.  I know the team are busy with orders etc,  but how am I sposed to know the status of my order.
I ordered and was charged at beginning of feb and at this stage I have no pledge info, no survey to fill out and as of yet have received no email saying there were delays, although I see on here that orders are taking longer.  I have no problem with them being busy but would like to be informed.  All I have to go off is a trycelery invoice that states my order is open and my fulfilment is unfulfilled ??

I would have thought when they start selling on site as a pre-order item that there would be a way to check order status??

cheers
  Reply
#2
Agreed. I have the same problem as you.

Poslano sa mog SM-N910C koristeći Tapatalk
  Reply
#3
(05-28-2016, 07:25 AM)whttrsh Wrote: Before I get comments saying that kickstarter is an investment platform yada yada yada,  Ill point out I didn't pledge through kickstarter, I went to pine64.com and clicked buy now like any other retail pre-order Item as the site promoted it as such an item.  I know the team are busy with orders etc,  but how am I sposed to know the status of my order.
I ordered and was charged at beginning of feb and at this stage I have no pledge info, no survey to fill out and as of yet have received no email saying there were delays, although I see on here that orders are taking longer.  I have no problem with them being busy but would like to be informed.  All I have to go off is a trycelery invoice that states my order is open and my fulfilment is unfulfilled ??

I would have thought when they start selling on site as a pre-order item that there would be a way to check order status??

cheers

Just like you, I am not a kickstarter backer. I preordered and PREPAID a 2GB version back in Early Feburary. Around middle of May, I sent an email to Pine64 asking about the order status and received an automated response saying that all preorder with order # starting with 102 will be shipped during last week of May. On June 1, I received a shipping notification with USPS tracking #. It has been a week now that USPS tracking showed NO UPDATE. I am VERY DISAPPOINTED with Pine64. If there is a way to cancel the order, I cancel the order without any hesitation. I will give Pine64 another week and then I call my CC company to do a charge back.

Cheers,
  Reply


Possibly Related Threads…
Thread Author Replies Views Last Post
  +PINEBOOK Is it possible to order 14” version rn? Jacobm 2 733 11-14-2017, 10:02 PM
Last Post: tllim
  Order status, please help johntron25 8 1,559 07-08-2016, 12:40 PM
Last Post: tllim
  Cancel order #8162412 d1000 18 3,186 07-07-2016, 01:41 PM
Last Post: montero65
  Cancel my order & give me a refund please RichT 53 13,274 07-02-2016, 10:37 PM
Last Post: daveculp
  Order Status prefontaine 3 892 06-26-2016, 10:16 PM
Last Post: tllim
  Cancel my order KosakAlmighty 8 1,679 06-20-2016, 03:26 PM
Last Post: tllim
Exclamation Uncancellable order gax1985 1 620 06-10-2016, 10:38 AM
Last Post: gax1985
  Cancel my order? DwyerSP 7 1,272 06-08-2016, 08:00 PM
Last Post: aegrotatio
  Tracking Package to Wrong State Bluphire 3 549 06-04-2016, 06:49 PM
Last Post: tllim
  Cancel my order# 8161801 pilot zenith 13 2,274 05-31-2016, 12:42 PM
Last Post: JulianM

Forum Jump:


Users browsing this thread: 1 Guest(s)