Emergency Broadcast information - Customs Help (Peru)
#1
Question 
Hi Pine64 team, first of all I would like to thank you for your hard work, transparency with the community and wonderful products. I am a proud owner of 2 PBP (including 128gb edition) and will be getting my PineTab shortly. I have been trying to purchase PinePhone for Peru (I'm an American expat) but had issues with shipping and the pandemic (Can't order from AliExpress anymore). I was finally able to order the pmOS edition, but its retained in customs at the moment. I have provided them with the user manual, FCC ID, and the FCC certificate, hoping they will approve the importation, as I am the first person in Peru to import this particular model and Govt engineers need to review it. Now the government is asking me for more documents and I would really appreciate some help from the community and staff to get my device approved for use in Peru and imported. I plan on buying more if I can get this through customs and sell to my friends (I'm a Linux software developer) if the Peruvian government will add this phone to their "whitelist" of celular devices. If I don't provide the required information in 10 days, I will lose the PinePhone (they say can't return because of battery hazard, sounds like BS), my shipping cost, and the $40 fee I am paying to request approval for personal use of this device in Peru.

For the continuation of the approval process of the mobile terminal, you must attach: 
1.- Simple copy of the technical manual of the equipment or device to be approved that contains the respective technical specifications, as well as the brand, model, name and address of the manufacturer, the aforementioned technical specifications being the following: - Range (s) of operating frequencies. - Maximum transmission power (s) per frequency range (s). - Wireless communication standard (s). 
2.- IT IS RECOMMENDED to send a copy of the certificate or document stating the specific absorption rate (SAR) issued in the country of origin by a competent authority or internationally renowned laboratory. If you do not have what is requested in points 1 and 2, you can only tell us the FCC ID code of the consigned equipment. 
3.- IT IS RECOMMENDED to send documentation from the manufacturer that proves that it has the Cell Broadcast or Cell Broadcast functionality, which allows it to be configured with the SISMATE parameters, according to Table N ° 2 “Selection of channels for receiving project alerts SISMATE ”contained in Number IV.1 of the Technical Annex of Ministerial Resolution No. 165-2019-MTC / 01.03. 
4.- IT IS RECOMMENDED to indicate the TAC3 number assigned by the GSMA to your device, and that it corresponds to the brand and model, as requested. 

Consequently, a period of 10 business days is granted for its correction; under warning of declaring your request inadmissible at the end of the term granted in case you do not send the requested information; In accordance with the provisions of article 10 of the limited regulation, it is also indicated that the presentation of false and / or adulterated documents will be subject to the corresponding legal actions (criminal complaint), in accordance with the rules on the matter .

So my understanding is that (1) should already be covered in the user manual, but I was planning on sending the PinePhone wiki page as a PDF. For (2) I already sent them the FCC + the FCC certificate. For (3) they says its "recommended" but I think its the real reason for the delay. I need some official document or update user manual from Pine64 that shows that the device emits in the specified frequencies (pretty sure it already does) and that is conforms to emergency broadcast protocols used for earthquakes, etc. If I can get a solution for (3) I am pretty confident I can get the device through customs, as 1 and 2 are provided in the wiki. Also it would help if the user manual can specify the business name and address, as well as the original manufacturer address and business name. This is not in the user manual currently. For (4) I don't have physical access to the device (retained on the coast, I live in the Amazon jungle near Brazil, no flights since March) so I don't have a way to get the IMEI number, but if there is a Org number for PinePhone (like IMEI prefix) that would help me a lot. With regards to the SISMATE in (2) you can read about it here https://portal.mtc.gob.pe/comunicaciones...ón2018.pdf , but I don't think Peru developed its own tech or anything, it probably an international standard for emergency broadcasts like all countries have. I've read that in Android there is an option to disable it so the govt forcing it is kinda useless anyways.

Original Spanish document, also attached other Spanish documents.
Code:
Señores : MILLER IV ALSEY COLEMAN RUC 15602987041  La entidad MTC ha enviado la notificación 2020122828 para la SUCE 2020440712 correspondiente al TUPA DGCSC-2 / Formato MTC001  Mensaje de la Entidad : Estimado señor(a): MILLER IV ALSEY COLEMAN De la evaluación realizada a la información remitida, se observa que su equipo corresponde a un equipo terminal móvil que realiza emisiones radioeléctricas, razón por la cual, deberá indicar si el equipo será para uso personal o comercialización, siendo para este último de acuerdo a lo dispuesto en el numeral 7.3 del artículo 7º del Decreto Supremo Nº 019-2019-MTC que modifica diversos artículos del Reglamento Específico de Homologación de Equipos y Aparatos de Telecomunicaciones, aprobado mediante D.S. Nº 001-2006-MTC, exigible contar con un título habilitante ya sea: concesión, autorización o registro de valor añadido o comercialización, otorgados por el Ministerio de Transportes y Comunicaciones. Por lo cual, para la continuación del proceso de homologación deberá indicar lo observado. Asimismo, de la evaluación realizada a la información remitida se verifica que los documentos “(Req-3) 4716874.pdf” y “(Req-0) 4716977.pdf” corresponden a una ficha de datos y la certificación del “Test Report” del equipo identificado con código FCC ID: “2AWAG-PINEPHONE”, el mismo que ha sido corroborado en el formulario de búsqueda de la FCC (Federal Communications Commission); cuyo modelo de equipo y datos (nombre y dirección) del fabricante difieren a lo consignado en su solicitud de homologación. Al respecto se precisa que los datos brindados deben ser por marca, modelo y datos del fabricante exactos contenidos en el manual técnico del equipo; además, no se adjunta documentación del fabricante que acredite que cuenta con la funcionalidad de Difusión Celular o Cell Broadcast, que permite ser configurado con los parámetros del SISMATE y número TAC. Por otro lado, de la evaluación al documento “(Req-0) PinePhone FCC SDOC Certificate-S19112602605001.pdf” corresponde a un certificado de conformidad del producto, el cual no es necesario para el trámite de homologación. Por lo tanto, de acuerdo con los literales b), c) y d) del numeral 8.1 del Art. 8º del Decreto Supremo Nº 019-2019-MTC y la Segunda Disposición Complementaria Modificatoria del D.S. Nº 038-2019-MTC, para la continuación del proceso de homologación del terminal móvil1, deberá adjuntar vía VUCE:  1.- Copia simple del manual técnico2 del equipo o aparato a homologar que contenga las respectivas especificaciones técnicas, así como la marca, modelo, nombre y dirección del fabricante, siendo las referidas especificaciones técnicas, las siguientes:  - Rango(s) de frecuencias de operación.  - Potencia(s) máxima(s) de transmisión por rango(s) de frecuencias.  - Estándar(es) de comunicación inalámbrica.  2.- SE RECOMIENDA remitir copia del certificado o documento que consigne la tasa de absorción específica (SAR) emitido en el país de origen por autoridad competente o laboratorio de prestigio internacional.  De no contar con lo solicitado en los puntos 1 y 2, puede indicarnos, únicamente, el código FCC ID del equipo consignado.  3.- SE RECOMIENDA remitir documentación del fabricante que acredite que cuenta con la funcionalidad de Difusión Celular o Cell Broadcast, que permite ser configurado con los parámetros del SISMATE, conforme a la Tabla N° 2 “Selección de canales para recepción de alertas del proyecto SISMATE” contenida en el Numeral IV.1 del Anexo Técnico de la Resolución Ministerial Nº 165-2019-MTC/01.03.  4.- SE RECOMIENDA señalar el número de TAC3 asignado por la GSMA a su equipo, y que corresponda en marca y modelo, conforme los haya solicitado.  En consecuencia, se le otorga un plazo de 10 días hábiles para su subsanación; bajo apercibimiento de declarar improcedente su solicitud al término del plazo otorgado en caso no remita la información solicitada; de conformidad a lo dispuesto en el artículo 10° del reglamento acotado, asimismo, se le indica que, la presentación de documentos falsos y/o adulterados, será pasible de las acciones judiciales correspondientes (denuncia penal), conforme a las normas sobre la materia. Nota: Se adjunta las siguientes normas: Resolución Ministerial Nº 165-2019-MTC/01.03, Decreto Supremo 001-2006-MTC, Decreto Supremo N° 019-2019-MTC y Decreto Supremo Nº 038-2019-MTC. Asimismo, para la acreditación de la funcionalidad de difusión celular o cell broadcast que permite ser configurada con los parámetros del SISMATE, se adjunta formato sugerido que contiene información relevante, dicho documento deberá ser emitido por el fabricante del equipo. Atentamente,  D.F.C.N.C.  1 Equipo que posee un IMEI por medio del cual se accede a las redes de las empresas operadoras, para acceder a servicios de telecomunicaciones de voz y/o datos. Esta definición no abarca a los equipos empleados para el Internet de las Cosas ni los utilizados para la comunicación Machine to Machine (M2M). 2 Según el Glosario de Términos del Reglamento de Homologación, un manual técnico se define como: “Documento emitido por el fabricante (...), que contemple funcionamiento, interoperatividad con la red y especificaciones técnicas del equipo o aparato a homologar. Asimismo, deberá permitir la identificación del fabricante, incluyendo el nombre o razón social, domicilio (…)”. Adicionalmente deberá mostrarse textualmente, la marca y el modelo del equipo solicitado. 3 Número TAC: Son los 08 primeros dígitos del código IMEI del equipo. El IMEI se obtiene de: 1) La caja del equipo. 2) Marcando *#06#. 3) En la configuración del equipo.

Apparently there is this insane requirement that the CEO or legal representative of the company has to sign a document confirming the device complies with the emergency broadcast requirements. This is the document that would need to be signed. I will provide an English translation:

MANUFACTURING COMPANY LOGO
NAME OF THE MANUFACTURING COMPANY
MANUFACTURER'S ADDRESS
This document certifies that the equipment (cell phone or smartphone) brand _______ and model ________, has the function of Cell broadcast or cell broadcast, also this equipment can be configured with the parameters of the Emergency Early Warning Messaging System - SISMATE , in accordance with the provisions of MINISTERIAL RESOLUTION No. 165-2019-MTC / 01.03, standard issued by the Ministry of Transport and Communications of the Peruvian State.
In this sense, the equipment can be configured according to the following channels defined by the Emergency Early Warning Messaging System -
Use / Channel
Local Alert: 4370
Local Alert (other languages): 4383
Information: 4382
Testing: 4380
Simulation: 4381
Reserved: 4396, 4397, 4398, 4399

              Name and signature of the legal representative
Information OF THE MANUFACTURING COMPANY (Name, address)

(Original Spanish template)
https://forum.pine64.org/attachment.php?aid=2077

@Luke If you could somehow help me with this, I would really appreciate it.


Attached Files
.pdf   MODELO DE CARTA DE CELL BROADCAST.pdf (Size: 17.03 KB / Downloads: 169)
.pdf   Sistema VUCE.pdf (Size: 175.56 KB / Downloads: 172)
#2
I do not think that it will be possible to furnish all the required documents within 10 days.

If I were in your unlucky position, I would try to contact a competent collaborator of the customs office by phone. A starting point might be "Mesa de ayuda (01) 207 1510"?

I would explain that the Pine Phone is not a finished product and that you intend to import it for testing software available on the internet.

If this argument does not open the door for importing it, then I would insist that it is absolutely impossible to make all those documents available within 10 days and that you kindly request a longer delay of 30 days.

In case that they do not agree I would ask if there are court judgements that entitle the office _not_ to extend the deadline. Sometimes it also helps to ask who is the supervisor and then talk to him.

Wish you good luck!
#3
See: https://wiki.pine64.org/index.php?title=PinePhone

Under Datasheets for components and peripherals there is the specification sheet for the modem.

i.e. https://www.quectel.com/UploadFile/Produ...n_V1.2.pdf

As you've mentioned the wiki helps what they really want it seems is the specification sheet for the Quectel modem.

The modem clearly supports cellular broadcast and emergency mobile alert messages (EMA is used in various other countries, they're mentioned in the specs).

It could answer some of their questions or help you to -- best of luck.

There was someone else who posted here they had to do something similar themselves for their country and they managed it -- either Singapore or Malaysia (probably Malaysia). It may have been due to the same reason they had problems, or may be not -- I'm not 100% sure. It was this post: https://forum.pine64.org/showthread.php?...1#pid77701
#4
Hello, what happened to your case? I also want to import it. I am from Perú. But first you have to do a procedure to approve it. I am willing to bear the costs.


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