Pine64 doesn't respect its return and refund policy
#12
(09-10-2020, 03:06 PM)Myr Wrote: I already know about the policy, my problem was that I needed to know the process (where do I send my items back or anything that I'm supposed to do for the return). Also usually on website you need to contact the support or click on a button to return it, they also provide the label (address).

When I was returning an item I had to ship it here:

Pine64 Service Center
4727 Paseo Padre Pkwy
Fremont, CA
94555
United States
510-9910098

Depending on where you live the address might be different, so I wouldn't recommend sending the items back without getting an RMA# and the return address first.
If Pine keeps bouncing you back and forth, or tries to ignore you, you can open a PayPal dispute. They might try to ignore it too, so make sure to escalate it into a claim before it expires automatically after 20 days.
Hope you get your money back.


Messages In This Thread
RE: Pine64 doesn't respect its return and refund policy - by Jazzband - 09-11-2020, 06:07 PM

Possibly Related Threads…
Thread Author Replies Views Last Post
  Unable to connect to Pine64 IRC channel due to certificate error? Must-Borrow 1 714 03-10-2024, 02:43 PM
Last Post: Must-Borrow
  Forum Recommendations for Pine64 support? backwoodstech2 0 643 02-04-2024, 07:12 PM
Last Post: backwoodstech2
  Im thinking of building a Pine64 cluster Theirat1991 1 836 01-12-2024, 03:31 AM
Last Post: KC9UDX
  PINE64 EU / Disappointment yoriel79 1 1,071 12-24-2023, 11:00 PM
Last Post: meekice
  How is it going Pine64.org? Corfromleuven 2 1,269 12-23-2023, 08:15 PM
Last Post: polinkuer12
  Registering my 'nick' on Pine64's IRC network diederik 5 1,454 11-13-2023, 07:36 PM
Last Post: ilebagels
  pine64 opensource dumbphone Phie 13 4,797 08-16-2023, 02:29 PM
Last Post: Phie
  Possible new Pine64 product - Pine Blue Ray DVD Linux tv box Omnios 5 1,828 07-24-2023, 03:21 PM
Last Post: Omnios
  My Pine64 Logo Re-Design & Thoughts About A New Logo me! 0 783 04-24-2023, 10:03 PM
Last Post: me!
  Which Pine64 single-board computer has NO on-board wireless modules? peteressive 2 1,437 03-10-2023, 03:35 PM
Last Post: peteressive

Forum Jump:


Users browsing this thread: 1 Guest(s)