09-10-2020, 07:57 PM
(This post was last modified: 09-10-2020, 07:58 PM by SwordfishII.)
If this situation happened to me, I would mail the products back to pine with recieve receipt so you meet the 15 day RMA window and give them 5-7 business days after they receive it to issue a refund.
If the funds are not returned after that time frame I would then file a PayPal/CC dispute.
Given you have all the email chains, and proof of return within their return window, that should be an easy dispute while still returning the product and giving them time to issue the refund.
If the funds are not returned after that time frame I would then file a PayPal/CC dispute.
Given you have all the email chains, and proof of return within their return window, that should be an easy dispute while still returning the product and giving them time to issue the refund.