Cancel my order & give me a refund please
#39
(06-22-2016, 06:22 PM)Inuyasha Wrote:
(06-22-2016, 04:47 PM)RichT Wrote: Since everyone seems to be so desperate to point out that funding on Kickstarter is not the same as ordering from an online store, let's see what Kickstarter's own guidelines have to say about what Pine's obligations are here (https://www.kickstarter.com/terms-of-use):


When a project is successfully funded, the creator must complete the project and fulfill each reward. Once a creator has done so, they’ve satisfied their obligation to their backers.

[i]Throughout the process, creators owe their backers a high standard of effort, honest communication, and a dedication to bringing the project to life [...] If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement.


I've highlighted the bits I find most relevant.

Hang on...let me stop you right there, as the rest is pretty much irrelevant.  The fact is, they ARE STILL working on completing the project and fulfilling the rewards.  Therefore, they are still holding up their end of the agreement.  So they are a bit passed the ESTIMATED delivery dates...that does not mean it is a failed project.

Yeah, this project is very far from being a failure, it is, in fact, doing pretty well compared to a lot of Kickstarters. I have backed many and almost all of them are late. I never believe the delivery estimates on a Kickstarter. I have waited three years on at least one kickstarter and another is going on 4 years and I dont think it is going to deliver.

Have patience everyone, the boards are shipping out and getting into the hands of backers. They could have waited until everything was ready to ship at once but decided in many cases to split the shipments at a greater cost to them so people would have their boards earlier. There have been some hiccups in shipping but they are being dealt with and people that were affected by the May 27th shipping snafu are getting their boards. I am sure, as a young company, they are swamped right now and doing the best they can.

Have patience.


Messages In This Thread
RE: Cancel my order & give me a refund please - by daveculp - 06-22-2016, 08:18 PM

Possibly Related Threads…
Thread Author Replies Views Last Post
  +PINEBOOK Is it possible to order 14” version rn? Jacobm 2 3,826 11-14-2017, 10:02 PM
Last Post: tllim
  Order status, please help johntron25 8 10,221 07-08-2016, 12:40 PM
Last Post: tllim
  Cancel order #8162412 d1000 18 17,741 07-07-2016, 01:41 PM
Last Post: montero65
  Order Status prefontaine 3 5,025 06-26-2016, 10:16 PM
Last Post: tllim
  Cancel my order KosakAlmighty 8 10,557 06-20-2016, 03:26 PM
Last Post: tllim
Exclamation Uncancellable order gax1985 1 2,592 06-10-2016, 10:38 AM
Last Post: gax1985
  Cancel my order? DwyerSP 7 8,210 06-08-2016, 08:00 PM
Last Post: aegrotatio
  tracking order ? whttrsh 2 3,748 06-08-2016, 02:07 PM
Last Post: frankg
  Cancel my order# 8161801 pilot zenith 13 13,984 05-31-2016, 12:42 PM
Last Post: JulianM
  Place order got charged but never received confirmation email jmandawg 9 10,128 03-10-2016, 05:20 PM
Last Post: Ghost

Forum Jump:


Users browsing this thread: 1 Guest(s)