Pinebook Pro & PinePhone shipping progress (2020)
(06-25-2020, 07:18 PM)Luke Wrote:
(06-25-2020, 06:43 PM)Jazzband Wrote: Hey @Luke, what are you guys doing about all those faulty PBP's you shipped in the first two batches?

"All those faulty PBP's" is a really tendentious statement. There were more issues reported in the first PBP sub-batch that shipped, yes, but that hardly means that that many - let alone the majority of - PBPs are somehow flawed.
Answering your question, those who got a faulty unit are getting sorted out... as always.

@Luke Great, then it probably shouldn't take too long to sort out, right? Another couple of questions then:
I have a support ticket that is 18 days old and had no replies for the last 16 days. Why is it taking this long to sort it out?
Any estimates on when you guys are going to begin sorting it out?
30-day warranty on the PBP I got ends next week, is there a chance you'll sort it out by then?
For the sake of transparency, how many reports of faulty PBP's have you received so far?
How many of those reports have been resolved so far?

Messages In This Thread
concerning my pinephone order - by freshinstall - 06-03-2020, 09:13 PM
RE: Pinebook Pro & PinePhone shipping progress - by Jazzband - 06-25-2020, 07:49 PM
So, where are the phones? - by daniel - 07-02-2020, 11:56 AM
RE: So, where are the phones? - by daniel - 07-03-2020, 10:53 AM
RE: So, where are the phones? - by Alstroplane - 07-03-2020, 10:56 AM
RE: Pinebook Pro & PinePhone shipping progress - by rhanksjr - 07-23-2020, 09:40 AM
RE: Pinebook Pro & PinePhone shipping progress - by rhanksjr - 08-02-2020, 11:14 PM
PinePhone stuck in customs? - by N900 - 08-05-2020, 07:18 AM
RE: PinePhone stuck in customs? - by daniel - 08-05-2020, 08:52 AM

Possibly Related Threads…
Thread Author Replies Views Last Post
  Shipping Update and Stock Availability Thread Luke 18 6,318 09-23-2021, 01:12 AM
Last Post: e1337
  PinePhone Keyboard update [April 24/04] Luke 47 48,123 09-15-2021, 02:33 PM
Last Post: ragreenburg
  PinePhone BE & Pinebook Pro shipping update thread Luke 136 65,960 06-04-2021, 09:43 AM
Last Post: Luke
  PinePhone Mobian CE shipping update thread Luke 59 25,558 04-25-2021, 12:57 PM
Last Post: Luke
  PinePhone BETA Edition pre-orders start March 24 Luke 2 2,091 04-23-2021, 09:25 PM
Last Post: ryo
  PinePhone KDE Community Edition shipping update thread. Luke 135 67,079 04-11-2021, 01:47 PM
Last Post: Luke
  Manjaro Community Edition Shipping thread Luke 124 61,288 01-28-2021, 07:30 PM
Last Post: Muad
  Next round of Pinebook Pro pre-orders Luke 10 11,203 12-19-2020, 07:58 AM
Last Post: fwav
  Manjaro PinePhone Community Edition Luke 17 15,784 11-02-2020, 01:32 PM
Last Post: bcnaz
Information August/ September Pinebook Pro, PineTab and PinePhone shipping thread Luke 256 196,388 10-27-2020, 11:14 AM
Last Post: Luke

Forum Jump:

Users browsing this thread: 4 Guest(s)