07-29-2020, 09:24 AM
(This post was last modified: 07-29-2020, 09:41 AM by rocket2nfinity.)
(07-29-2020, 08:58 AM)daniel Wrote:What he's trying to say is that some devices are limited to which bands they can access. It is not based on plan, but on device. For instance, when t-mobile took over sprint they bricked band 41 for all but new 5g devices because spectrum sharing has not worked out yet.(07-27-2020, 03:40 PM)KC9UDX Wrote: It's possible that different accounts have different RF band permission. For instance, an AT&T unlimited plan might work different than a "pay as you go" plan or various plans with AT&T network MVNOs.
So you pretty much have to try out each plan on each service to know if it's going to work.
I don't have a PinePhone, but I've done the "bring your own device" thing on discount MVNOs about a dozen times over the years. So I've run into these "gotchas" a lot. Sometimes it's possible to find the actual technical restrictions of a given plan, sometimes it is not.
These appear to be the bands the PinePhone will work on:
Are there current software restrictions on this?Code:LTE: B1, B2, B3, B4, B5, B7, B8, B12, B13, B18, B19, B20, B25, B26, B28, B38, B39, B40, B41
WCDMA: B1, B2, B4, B5, B6, B8, B19
GSM: 850, 900, 1800, 1900 (MHz)
At least you can mostly eliminate some plans just knowing this.
I am not sure I fully understand what you are saying.
In your example, AT&T has different plans, but they should all use the same network, or not?
I thought the phone networks were dependent on the carrier (Verizon, AT&T, etc).
Are you saying that knowing the carrier is not enough to know if it is going to work or not?
Same question but from another angle. Can AT&T (or any other carrier) change network type depending on the plan?
Can you please clarify on this?
What they can do is prioritize traffic based on plan (by apn) which can slow your speeds. But if your modem is capable, you will get access to the band unless they have a specific whitelist of block device imei's that are allowed or not - which verizon and AT&T do. In those cases, network access is blocked by device imei, not by plan. Usually this is done because a device does not meet the carriers access requirements, such as all the devices that are about to get kicked off because of no VoLTE support. The pinephone does have support for VoLTE, but whitelisting may still be an issue. T-mobile does not use whitelists.
(07-28-2020, 08:34 PM)Lt. Dillinger Wrote:This might sound silly but have you tried taking the phone somewhere else and seeing if it can access Mint? In your other post, your phone clearly sees a band 13 tower which is verizon based. You simply may not have a t-mobile tower close enough for the pinephone to access.(07-28-2020, 05:23 PM)FOSSagent0 Wrote:No I haven't as I really want to stick with Ubuntu Touch OS. I'm hoping that with updates many of these issues will be worked out. What I find interesting is the tech at Mint Mobile said she was able to help some users get their phones working. So I guess it is a hit and miss, phone by phone situation which I find intriguing. It's kind of like the squeak you hear in your car, it's there daily but the day you take it to the dealership, it's gone.(07-28-2020, 04:06 PM)Lt. Dillinger Wrote:The issue could be the OS, I have tried the factory image of the Postmarket os image and it shows the modem is working but when using UBports it does not work with my T-mobile sim. Another thing is I've heard about the firmware for the modem being corrupted in some cases. Have you tried another os such as Mobian to see if it will work with your SIM card?(07-28-2020, 02:33 PM)rocket2nfinity Wrote:No bars because it won't connect to any cell towers. My wife works fine, bluetooth too, but it's hit and miss on finding the SIM card too. Sometimes I reboot and it finds the SOM card, other times not. I've got a buddy close to me who's a cell phone guru and I'm gonna let him have a look. We've been talking about this phone, so he's a bit interested in it too.(07-28-2020, 01:44 PM)Lt. Dillinger Wrote: I can't make any calls because it's not finding their cell towers (no connection at all) Yes, it sees the SIM card, and when I click on it, there is a check mark, but then that's it. I have the data enabled, but it will not let me put in all of the APN info that the tech at Mint Mobile gave me. Basically, it won't save anything except for the WiFi info. I've disabled WiFi and Bluetooth when I tried to set up the SIM card and still no luck. I'll keep trying different things as I have 7 days to get a refund back from Mint if I can't get it working. Immure as more updates come out things will get sorted out. I'm not upset as I knew these types of things were going to happen going into this. I still have very high hopes for this phone.When you say "not finding their cell towers at all" do you mean you have no bars? If you have no bars, then obviously you won't be able to connect. Maybe you should pop another OS onto a sim card and boot from it just to make sure your hardware is ok. There is for instance the factory test image in the postmarket demo builds. It only tests hardware. July 20 something is the date on it.