Did you have to pay import tax and how much was it?

[dukla2000]

UK, 20% VAT on the declared value (USD25) = £3.81, plus £8.00 Royal Mail Handling fee = £11.81 total.

I really think the Asendia experiment was an awful experience and, at least for the UK, would prefer China post or DHL (or ANYONE else) in future. It was expensive, it was slow, and 3 weeks with no tracking updates is ridiculous.

I did contact Asendia directly - the first time they said it was not in their system. When I sent a screenshot showing it was, they blamed Royal Mail. This was during the 3 week blackout period - they were the last people to touch it but they clearly have a Teflon (nothing sticks here) attitude to business. If there is anything more I can do or say to help prevent anyone else having such a rubbish experience I am happy to help!