04-24-2016, 02:49 AM
(04-23-2016, 07:24 PM)alid Wrote: Got mine a couple of hours ago (2GB). Burned a Ubuntu image and booted it up. Rebooted a couple of times. And now it doesn't turn on anymore. The red LED stays off. Looks dead.
I tried a few other USB power supplies (I have quite a few and I bought them for my Pis, none of those crappy ones that you get with your phone) and nothing. The board seems to be busted. I removed everything (no keyboard or mouse or Ethernet or HDMI cable, no SD card) and it didn't make any difference.
Sigh.. knowing them, 1- it will take them forever to replace the board and 2- they will charge me another $7 to send a replacement
Waiting for : it must be your fault doing something you're not supposed to do. your power supply was -bad-, cables have not been thick enough. Stop whining, there is always problem with a new piece of hardware, etc. etc. etc.
is the right email support@pine64.com?
The support@pine64.com is correct address. If confirmed is DOA (Dead of Arrival), we will ship another board to you and will not demand shipping charge. If you didn't get response or not able to resolve in a week time, please PM me.
