USB 3.0 Host Controller crashes when accessing several devices simultaneously
#1
Hello!

I'm trying to connect three 2.5" HDDs to the ROCK64 computer. To do this, I use an externally-powered USB 3.0 hub. The problem is that I'm receiving errors when trying to access two drives simultaneously.

I've used fio and dd utilities to access hard drives. The example command is "dd if=/dev/sda of=/dev/null bs=128k". When I'm reading from one drives, everything works well. When I'm reading from two drives in parallel, dd and fio utilities hang and ROCK64 disconnects hard drives.

Here are some samples of the errors occured. Each time I'm trying, the new error I receive  Smile
Code:
[ 1563.840645] xhci-hcd xhci-hcd.8.auto: WARN Successful completion on short TX
[ 1563.845139] xhci-hcd xhci-hcd.8.auto: WARN Event TRB for slot 4 ep 2 with no TDs queued?
[ 1563.849678] xhci-hcd xhci-hcd.8.auto: WARN Event TRB for slot 4 ep 2 with no TDs queued?

Code:
[ 1498.598339] usb 5-1-port2: Cannot enable. Maybe the USB cable is bad?

Code:
[  500.701392] usb 5-1.2: reset SuperSpeed USB device number 4 using xhci-hcd
[  501.702379] usb 5-1.3: reset SuperSpeed USB device number 5 using xhci-hcd
[  503.633374] usb 5-1.3: reset SuperSpeed USB device number 5 using xhci-hcd
[  503.707382] usb 5-1.2: reset SuperSpeed USB device number 4 using xhci-hcd
[  505.797483] usb 5-1.3: reset SuperSpeed USB device number 5 using xhci-hcd
[  542.889165] xhci-hcd xhci-hcd.8.auto: xHCI host not responding to stop endpoint command.
[  542.890041] xhci-hcd xhci-hcd.8.auto: Assuming host is dying, halting host.
[  542.890883] xhci-hcd xhci-hcd.8.auto: HC died; cleaning up
[  542.890970] hub 5-1:1.0: hub_port_status failed (err = -22)
[  542.890979] usb 5-1-port2: cannot reset (err = -22)
[  542.890983] usb 5-1-port2: cannot reset (err = -22)
[  542.890987] usb 5-1-port2: cannot reset (err = -22)
[  542.890992] usb 5-1-port2: cannot reset (err = -22)
[  542.890995] usb 5-1-port2: cannot reset (err = -22)
[  542.890998] usb 5-1-port2: Cannot enable. Maybe the USB cable is bad?
[  542.891004] usb 5-1-port2: cannot disable (err = -22)
[  542.891011] hub 5-1:1.0: hub_port_status failed (err = -22)
[  542.891016] usb 5-1-port2: cannot reset (err = -22)
[  542.891020] usb 5-1-port2: cannot reset (err = -22)
[  542.891024] usb 5-1-port2: cannot reset (err = -22)
[  542.891028] usb 5-1-port2: cannot reset (err = -22)
[  542.891031] usb 5-1-port2: cannot reset (err = -22)
[  542.891033] usb 5-1-port2: Cannot enable. Maybe the USB cable is bad?
[  542.891037] usb 5-1-port2: cannot disable (err = -22)
[  542.891044] hub 5-1:1.0: hub_port_status failed (err = -22)
[  542.891048] usb 5-1-port2: cannot reset (err = -22)
[  542.891052] usb 5-1-port2: cannot reset (err = -22)
[  542.891056] usb 5-1-port2: cannot reset (err = -22)
[  542.891059] usb 5-1-port2: cannot reset (err = -22)
[  542.891063] usb 5-1-port2: cannot reset (err = -22)
[  542.891065] usb 5-1-port2: Cannot enable. Maybe the USB cable is bad?
[  542.891069] usb 5-1-port2: cannot disable (err = -22)
[  542.891075] hub 5-1:1.0: hub_port_status failed (err = -22)
[  542.891079] usb 5-1-port2: cannot reset (err = -22)
[  542.891083] usb 5-1-port2: cannot reset (err = -22)
[  542.891087] usb 5-1-port2: cannot reset (err = -22)
[  542.891091] usb 5-1-port2: cannot reset (err = -22)
[  542.891095] usb 5-1-port2: cannot reset (err = -22)
[  542.891096] usb 5-1-port2: Cannot enable. Maybe the USB cable is bad?
[  542.891100] usb 5-1-port2: cannot disable (err = -22)
[  542.891105] usb 5-1-port2: cannot disable (err = -22)
[  542.891235] hub 5-1:1.0: hub_port_status failed (err = -22)
[  542.942185] xhci-hcd xhci-hcd.8.auto: xHCI host not responding to stop endpoint command.
[  542.945100] xhci-hcd xhci-hcd.8.auto: Assuming host is dying, halting host.
[  542.947869] xhci-hcd xhci-hcd.8.auto: HC died; cleaning up
[  542.951904] usb 4-1: USB disconnect, device number 2
[  542.956912] usb 5-1: USB disconnect, device number 2
[  542.959802] usb 5-1.1: USB disconnect, device number 3
[  542.977962] usb 5-1.2: USB disconnect, device number 4
[  542.986287] sd 2:0:0:0: [sdc] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=0x00
[  542.989232] sd 2:0:0:0: [sdc] tag#0 CDB: opcode=0x28 28 00 00 01 f6 00 00 00 f0 00
[  542.990275] sd 1:0:0:0: [sdb] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x01 driverbyte=0x00
[  542.990284] sd 1:0:0:0: [sdb] tag#0 CDB: opcode=0x28 28 00 01 73 b6 00 00 08 00 00
[  542.990289] blk_update_request: I/O error, dev sdb, sector 24360448
[  542.990481] sd 1:0:0:0: [sdb] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x01 driverbyte=0x00
[  542.990488] sd 1:0:0:0: [sdb] tag#0 CDB: opcode=0x28 28 00 01 73 be 00 00 08 00 00
[  542.990491] blk_update_request: I/O error, dev sdb, sector 24362496
[  543.009644] blk_update_request: I/O error, dev sdc, sector 128512
[  543.043358] sd 2:0:0:0: [sdc] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=0x00
[  543.046621] sd 2:0:0:0: [sdc] tag#0 CDB: opcode=0x28 28 00 00 01 f6 f0 00 00 10 00
[  543.049930] blk_update_request: I/O error, dev sdc, sector 128752
[  543.083261] sd 2:0:0:0: [sdc] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=0x00
[  543.086773] sd 2:0:0:0: [sdc] tag#0 CDB: opcode=0x28 28 00 00 01 f7 00 00 00 f0 00
[  543.090248] blk_update_request: I/O error, dev sdc, sector 128768
[  543.124265] sd 2:0:0:0: [sdc] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=0x00
[  543.127869] sd 2:0:0:0: [sdc] tag#0 CDB: opcode=0x28 28 00 00 01 f7 f0 00 00 10 00
[  543.131518] blk_update_request: I/O error, dev sdc, sector 129008
[  543.167252] sd 2:0:0:0: [sdc] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=0x00
[  543.171131] sd 2:0:0:0: [sdc] tag#0 CDB: opcode=0x28 28 00 00 01 f6 00 00 00 08 00
[  543.175063] blk_update_request: I/O error, dev sdc, sector 128512
[  543.178874] Buffer I/O error on dev sdc, logical block 16064, async page read
[  544.306086] usb 5-1.3: USB disconnect, device number 5

Code:
[   86.613946] usb 5-1.2: reset SuperSpeed USB device number 4 using xhci-hcd
[   91.115965] usb 5-1.3: reset SuperSpeed USB device number 5 using xhci-hcd
[  106.101604] usb 5-1.2: reset SuperSpeed USB device number 4 using xhci-hcd
[  120.967035] usb 5-1.1: reset SuperSpeed USB device number 3 using xhci-hcd
[  124.326313] usb 5-1.2: reset SuperSpeed USB device number 4 using xhci-hcd
[  132.806598] xhci-hcd xhci-hcd.8.auto: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 1
[  132.807731] xhci-hcd xhci-hcd.8.auto: Looking for event-dma 003f000000000000 trb-start 000000004f11abe0 trb-end 000000004f11ac10 seg-start 000000004f11a000 seg-end 000000004f11aff0
[  133.727522] usb 5-1.3: reset SuperSpeed USB device number 5 using xhci-hcd
[  134.952223] xhci-hcd xhci-hcd.8.auto: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 1
[  134.953355] xhci-hcd xhci-hcd.8.auto: Looking for event-dma 003ef00000000000 trb-start 000000004f044b10 trb-end 000000004f044b40 seg-start 000000004f044000 seg-end 000000004f044ff0
[  135.848533] usb 5-1.3: reset SuperSpeed USB device number 5 using xhci-hcd
[  167.944738] usb 5-1.2: reset SuperSpeed USB device number 4 using xhci-hcd


Code:
[    3.221233] usb 4-1: device descriptor read/64, error -71
[    3.427214] usb 4-1: new low-speed USB device number 4 using xhci-hcd
[    3.533216] usb 4-1: device descriptor read/64, error -71
[    3.739169] usb 4-1: device descriptor read/64, error -71
[    3.945206] usb 4-1: new low-speed USB device number 5 using xhci-hcd
[    3.956377] usb 4-1: Device not responding to setup address.
[    4.168381] usb 4-1: Device not responding to setup address.
[    4.380201] usb 4-1: device not accepting address 5, error -71
[    4.493192] usb 4-1: new low-speed USB device number 6 using xhci-hcd
[    4.504378] usb 4-1: Device not responding to setup address.
[    4.716373] usb 4-1: Device not responding to setup address.
[    4.927197] usb 4-1: device not accepting address 6, error -71
[    4.937910] usb usb4-port1: unable to enumerate USB device


Code:
[  693.135416] xhci-hcd xhci-hcd.8.auto: WARN Event TRB for slot 3 ep 2 with no TDs queued?
[  724.023537] usb 5-1.1: reset SuperSpeed USB device number 3 using xhci-hcd


Code:
[  909.970759] xhci-hcd xhci-hcd.8.auto: xHCI host not responding to stop endpoint command.
[  909.983792] xhci-hcd xhci-hcd.8.auto: Assuming host is dying, halting host.
[  910.017740] xhci-hcd xhci-hcd.8.auto: Host not halted after 16000 microseconds.
[  910.022301] xhci-hcd xhci-hcd.8.auto: Non-responsive xHCI host is not halting.
[  910.026873] xhci-hcd xhci-hcd.8.auto: Completing active URBs anyway.
[  910.031396] hub 5-1:1.0: hub_port_status failed (err = -108)
[  910.031404] xhci-hcd xhci-hcd.8.auto: HC died; cleaning up
[  910.031438] xhci-hcd xhci-hcd.8.auto: xHCI host not responding to stop endpoint command.
[  910.031445] xhci-hcd xhci-hcd.8.auto: Assuming host is dying, halting host.
[  910.031466] xhci-hcd xhci-hcd.8.auto: HC died; cleaning up
[  910.032583] usb 4-1: USB disconnect, device number 2
[  910.033237] usb 5-1: USB disconnect, device number 2
[  910.033246] usb 5-1.1: USB disconnect, device number 5
[  910.061780] sd 4:0:0:0: [sdb] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=0x00
[  910.061789] sd 4:0:0:0: [sdb] tag#0 CDB: opcode=0x28 28 00 00 12 96 00 00 00 f0 00
[  910.061793] blk_update_request: I/O error, dev sdb, sector 1218048
[  910.085847] sd 5:0:0:0: [sda] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x01 driverbyte=0x00
[  910.090574] sd 5:0:0:0: [sda] tag#0 CDB: opcode=0x28 28 00 00 17 fd 00 00 00 f0 00
[  910.091851] sd 4:0:0:0: [sdb] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=0x00
[  910.091861] sd 4:0:0:0: [sdb] tag#0 CDB: opcode=0x28 28 00 00 12 96 f0 00 00 10 00
[  910.091866] blk_update_request: I/O error, dev sdb, sector 1218288
[  910.109030] blk_update_request: I/O error, dev sda, sector 1572096
[  910.113781] scsi 5:0:0:0: [sda] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x01 driverbyte=0x00
[  910.118622] scsi 5:0:0:0: [sda] tag#0 CDB: opcode=0x28 28 00 00 17 fd f0 00 00 10 00
[  910.123388] blk_update_request: I/O error, dev sda, sector 1572336
[  910.135964] usb 5-1.3: USB disconnect, device number 4

Even when I'm keeping only 2 hard drives connected, the error still occurs. But everything works well when I'm plugging an USB hub cable to a USB 2.0 port of the ROCK64. Also, everything works perfectly when I'm connecting the USB hub to my Intel laptop (using the same set of cables and a PSU).

The ROCK64 computer is powered by an official 3A PSU. The USB hub is powered by 2A PSU. Tried several PSUs - no difference. Kernel version is 4.4.77-rockchip-ayufan-136, distro is Debian 9 (stretch).
  Reply


Messages In This Thread
USB 3.0 Host Controller crashes when accessing several devices simultaneously - by h31 - 01-10-2018, 06:52 PM

Possibly Related Threads…
Thread Author Replies Views Last Post
  How Can Install Unify controller in rock64? gedas07 0 1,849 03-23-2020, 08:41 AM
Last Post: gedas07
  If installing free software system which devices will not work? heocb 6 6,906 08-17-2018, 09:42 AM
Last Post: heocb
  virtual machine, arm host kwarren 1 3,164 08-06-2018, 05:26 PM
Last Post: hiccupstix
  Im having weird crashes on a new rock64 [solved] Trash_Can_Man 4 6,464 02-06-2018, 04:06 AM
Last Post: a1w.ca
  Unifi Controller lightning 2 4,152 10-19-2017, 07:42 AM
Last Post: lightning
  My Board keeps crashing on startup, no USB devices conected Ptheven 0 1,669 09-19-2017, 10:29 AM
Last Post: Ptheven

Forum Jump:


Users browsing this thread: 1 Guest(s)