09-28-2017, 03:30 AM
So Pine64 Support had promised me a replacement for the faulty Pinebook keyboard.
Many weeks ago, they assured me a new bottom case with keys and connectors would be shipped "soon".
Yesterday the postman thrust into my hands a large very well packaged item from China.
Surprising, as I hadn't received any tracking details by email - so I wasn't even expecting the parcel yet.
The label on the outside stated "From vickyzhu, Pine64" and declared the contents to be "Pinebook keybook [sic] with bottom case".
I very, very carefully opened the padded parcel and found a hardened plastic case just like the complete Pinebooks themselves ship in.
Inside that was another padded parcel in which there was ....
A top case LCD panel!
Nice, but not what was required for a faulty keyboard replacement!
Anyone else experienced this?
Pine64 Support have so far not responded.
Many weeks ago, they assured me a new bottom case with keys and connectors would be shipped "soon".
Yesterday the postman thrust into my hands a large very well packaged item from China.
Surprising, as I hadn't received any tracking details by email - so I wasn't even expecting the parcel yet.
The label on the outside stated "From vickyzhu, Pine64" and declared the contents to be "Pinebook keybook [sic] with bottom case".
I very, very carefully opened the padded parcel and found a hardened plastic case just like the complete Pinebooks themselves ship in.
Inside that was another padded parcel in which there was ....
A top case LCD panel!
Nice, but not what was required for a faulty keyboard replacement!
Anyone else experienced this?
Pine64 Support have so far not responded.