News: Pinebook faulty keyboard replacement
#1
So Pine64 Support had promised me a replacement for the faulty Pinebook keyboard.

Many weeks ago, they assured me a new bottom case with keys and connectors would be shipped "soon".

Yesterday the postman thrust into my hands a large very well packaged item from China.

Surprising, as I hadn't received any tracking details by email - so I wasn't even expecting the parcel yet.

The label on the outside stated "From vickyzhu, Pine64" and declared the contents to be "Pinebook keybook [sic] with bottom case".

I very, very carefully opened the padded parcel and found a hardened plastic case just like the complete Pinebooks themselves ship in.

Inside that was another padded parcel in which there was ....

A top case LCD panel!

Nice, but not what was required for a faulty keyboard replacement!

Anyone else experienced this?

Pine64 Support have so far not responded.


Messages In This Thread
News: Pinebook faulty keyboard replacement - by Pagliacci - 09-28-2017, 03:30 AM

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