07-14-2017, 01:47 AM
(07-13-2017, 06:45 AM)Sudoapt-getburrito Wrote:(07-13-2017, 02:30 AM)tllim Wrote: Sorry on the slow respond on the support ticket. Marcus informed me and I have instructed support team to quickly handles these two shipment damaged incident. I have also starts investigate into why some tickets have not been handles in timely manner.
Again, apologized and sorry on our sloppiness.
... TL Lim
Hi tl lim thanks for looking into this I just received a email from the Pine Team and they said they will contact DHL about this and that the will be sending me a replacement LCD screen for my Pinebook. Sorry about the the situation I didn't want this to be a big issue but i had no other way of contacting Pine than posting here. Again I really appreciate your help in looking into this I hope I didn't cause to much trouble. Take care and thanks again.
Glad to know has been taken care.
