07-14-2017, 01:17 AM
(This post was last modified: 07-14-2017, 01:32 AM by MarkHaysHarris777.)
(07-13-2017, 01:06 PM)ozzienl Wrote:(06-16-2017, 07:37 AM)TAO.vision Wrote: Hi!
I just got my 14" pinebook and could not start it, when I press the power button, the power light goes green for a few moments and a red battery appears on the screen. When I plug it in, the power light goes also green, but just for a few moments, then no light at all.
Is that normal? Even with power supply plugged in, I cannot boot the pinebook, just getting the red battery signal again.
Yann
I have exactly the same behaviour with my Pinebook received 3 weeks ago - when I press the power button, the power light goes green for a few moments and a red battery appears on the screen, etc.
I connected to the power supply for more than 3 days and still the same. I tried with 2 other power supplies (same rating as Pine supplied one) and still not able to charge or boot the Pinebook. I am trying to resolve this with support team but no progress to date.
Does anyone have an idea which part of the Pinebook could possibly be defective - I suspect it is the battery charging circuit.
Thanks for any support,
Oz
Please try below method:
1. Open the bottom case, totally 10 screws.
2. Do not plug in the power supply to Pinebook, unplug battery connector and then plug in. This action reset the AXP PMU due to lost power. Press the power key for 2 seconds.
3. If the Pinebook able to boot up, go to step 4. if not able to boot up, repeat step 2.
4. Once Pinebook boot up, plug power supply to Pinebook and the charging should start.
5. Please lets the Pinebook charge at least two hours. Prefer continue charge till full.