08-10-2017, 02:43 AM
(08-09-2017, 11:19 PM)daid Wrote:(08-09-2017, 05:38 PM)hene Wrote: Also DHL bills extra because there are taxes involved (around 25 euros). DHL caused most of the extra cost for me.All postal services do that here (NL) "administration costs" they call it. It's 17 euros (the bill says 15, but then they add tax on top of that still). But DHL is the only postal service that has a 100% chance of being hit by tax in my experience.
Packaging wise, I'm surprised that there are not more complains about damage from USA. In my (Ultimaker) experience, DHL shipping to the USA is not very friendly (We had lots and lots of damaged goods before we enhanced our packaging for just the US). And the limited packaging around the Pinebook looked a bit fragile for the things we have seen there.
Well the packaging I had should be more than enough when shipping is marked as fragile. Only way to make it more robust would either be tons of bubble wrap or dedicated box with styrofoam inserts. Later one would be overkill and expensive. If DHL treats the packages like in the many videos out there then there is little the pine team can do.
