Earth to Pine64, please respond!

[MarkHaysHarris777]

hi Erwin,

Have you tried sending tllim a polite PM and simply asking him what he could do to provide relief in this situation. He is a good man, and he has always responded to me (he does travel a lot, so be patient). Also, if you contact him please leave the 'Dutch' at home. Just be polite (no red upper case letters) and don't yell at him; be respectful and courteous. This is just common sense.

The other thing I can say (and I'm genuinely trying to be helpful here) contact your credit card company and have them correct the financial snag. Its free, its simple, and its immediate. I've done this lots of times, and it works.

I suspect that the shipping fiasco that TL Lim has been dealing with personally has also impacted their record keeping to some extent (don't know how much). They may not be able to back out the credit card snag themselves at this point.

You need to decide whether you re-order or not; or whether you just wait and be patient. Again, the very best way to get a straight answer is to send TL Lim a polite courteous cordial PM and ask him. He's a very nice guy, very honest, and he'll tell you the truth... that has always been my experience with him... but, don't yell at him...