Earth to Pine64, please respond!
#1
Hi fellow backers!

I'm not quick to post something like this, but I really need to get this off my chest.

What the -bleep- is wrong with this project? What is wrong with Pine64?
Reading thru the threads there is a pattern emerging:

From a successful Kickstarter fundraiser (yes, I'm calling it that, by now Angry ), it turned into something very doubtful.
It's awfully quiet from Pine64 themselves on how they are trying to solve the mess and that is never a good sign.

A quick resume: 
- successful backing: 1.7 mln; 
- late development of board; 
- late development add-ons like zwave; 
- completely overwhelmed logistics staff resulting in wrong or late deliveries; 
- wrong charges to credit cards; 
- issues with shippers because of regulations for shipping dangerous goods like lithium polymer batteries (duhh); 
- wrong ABS mold and thus: more delays; 
- incomplete and buggy software.

And to top this off the continuous whining of Pine64 staff about their email backlog, backer complaints and complete silence in the last month. 
Well...what a surprise that people are starting to lose confidence in this project and even become aggressive.

Myself, I'm still waiting on the battery, the enclosure and the Z-wave component AND I'm dealing with a double charge on my credit card by Pine64.
As I live on the other side of this planet, I'm not likely to come by the Pine64 office and have a quick word with their CEO on how to go about these things, but even I could teach them a few tricks on customer satisfaction, project management, R&D and shipping.

Nice, guys, nice. Now, where is your reassuring plan of action?  Huh


Messages In This Thread
Earth to Pine64, please respond! - by EvanBeem - 07-26-2016, 03:50 AM
RE: Earth to Pine64, please respond! - by tllim - 07-27-2016, 11:51 AM
RE: Earth to Pine64, please respond! - by tllim - 07-30-2016, 07:15 PM
RE: Earth to Pine64, please respond! - by DonFL - 08-23-2016, 04:48 PM
RE: Earth to Pine64, please respond! - by Ghost - 11-08-2016, 08:41 PM
RE: Earth to Pine64, please respond! - by geez - 11-19-2016, 01:09 PM
RE: Earth to Pine64, please respond! - by geez - 11-23-2016, 03:35 AM
RE: Earth to Pine64, please respond! - by geez - 12-11-2016, 08:56 AM
RE: Earth to Pine64, please respond! - by tllim - 12-15-2016, 10:33 AM
RE: Earth to Pine64, please respond! - by dkryder - 12-11-2016, 05:45 PM
RE: Earth to Pine64, please respond! - by geez - 12-16-2016, 12:19 PM
RE: Earth to Pine64, please respond! - by tllim - 12-16-2016, 09:30 PM
RE: Earth to Pine64, please respond! - by geez - 12-17-2016, 03:02 AM
RE: Earth to Pine64, please respond! - by geez - 01-28-2017, 08:57 AM
RE: Earth to Pine64, please respond! - by tllim - 02-01-2017, 09:26 PM

Possibly Related Threads…
Thread Author Replies Views Last Post
  Didn't receive phone, no response from Pine64 at all rn43x 7 1,915 03-25-2021, 11:59 AM
Last Post: rn43x
  New to Pine64: should I have expected a tracking number by now? Indieshack 2 2,153 06-19-2020, 03:44 PM
Last Post: Indieshack
  Pine64 sales are useless panoflex 1 1,811 09-22-2016, 06:06 PM
Last Post: pfeerick
  Pine64 2gb + stuff for sale or trade Caleb420 0 1,235 09-22-2016, 01:46 AM
Last Post: Caleb420
  Not Received Any Pine64 maheshsutariya 16 8,755 09-14-2016, 06:15 PM
Last Post: tllim
  PINE64 ABS Playbox Enclosure be available for sale in the shop danlcarr 3 2,736 08-31-2016, 09:28 PM
Last Post: clocey
  Pine64 FS or Trade? birdcatx7 6 4,458 08-29-2016, 01:53 PM
Last Post: MarkHaysHarris777
Exclamation Got your PINE64 board yet? Post here! shockr 261 112,498 07-27-2016, 12:48 AM
Last Post: vinodmenon80
  Is there an alternative email other than shipping@pine64.com Fusion_3.64 5 3,676 07-25-2016, 10:07 PM
Last Post: Fusion_3.64
Thumbs Down No information, no update, no reply/respond. Nothing.. iPhyse 37 17,329 06-30-2016, 08:19 PM
Last Post: vinodmenon80

Forum Jump:


Users browsing this thread: 1 Guest(s)