Phone will not turn on (but sometimes will)
#1
First, let me explain what has happened. I have had my pinephone (not pro, this one https://pine64.com/product/pinephone-bet...e-package/) for almost a year. Most of that time I haven't used it. About 3 weeks ago, I brought it back out of storage because I wanted to play around with it again. It still had the manjaro kde-plasma default install on it. Took an upgrade to get it actually functional, but no big deal (although it was rather clunky and laggy, but its a pinephone).

About a week ago, it crashed, and I tried to reboot it (I think it was the same screen that I'll mention below, but I can't remember for sure). However, the phone would not reboot. The led would come on (i.e. a mixture of green/yellow/red, and depending on the angle you're can isolate each color of the led), the screen never turned on, and I never got the vibrate that has accompanied the phone when it turns on. I messed with it for a couple hours, decided I needed to get off of the garbage factory install, and planned to install a new os.

Two days ago, I tried it again, just to see what would happen. . . and it turned on. So I'm thinking, oh, it was never a problem to begin with. However, yesterday morning I try to turn it on and . . . it doesn't turn on. I fought with it most of the day yesterday and couldn't turn it on. Spend several hours on the irc chat with no results (trying to install manjaro phosh, but the phone wouldn't boot at all). So I gave up and went to work out.

When I came back last night I COULD TURN ON MY PHONE AGAIN. In fact, I was actually able to install manjaro phosh. I couldn't make calls or send texts like I could with the factory install, but I had to mess with the settings on the factory install to get calls, texts, and data working too. However, after about a half hour or so the phone crashed (i.e. the screen mentioned earlier). The screen turned mostly white but had these very thin, fine black vertical lines. I tried to turn the phone off and back on again, but it won't turn on. I haven't been able to get the phone turned on since, but I'm sure it'll work here shortly. . .

Here is what I've tried, both through my efforts and the irc:

1) I have a pinephone (not pro) https://pine64.com/product/pinephone-bet...e-package/
2) I've tried charging it through my computer and a 5v/2.4 amp charger (this charger has been working in the past, but maybe something happened?)
3) I've installed a new distribution (manjaro phosh https://github.com/manjaro-pinephone/pho...a24.img.xz is the image I installed)
4) I've begun to take the phone apart to look for loose connections. I did think to use a multimeter on the battery. The battery is outputing 3.63 volts (says its rated for 3.8) so maybe the battery is dead? But if that were the case, then why won't the phone boot up when connected to the wall without the battery?
5) when I plug the battery in and check the contacts opposing the battery on the phone, I'm still getting 3.63 volts on the battery. It does indeed appear to me that when plugged in the phone does not charge at all, but I have absolutely no clue why.
6) I have created an SSD with pine64-pinephone-charging.img.xz. Apparnetly, this image isn't for booting, but only for allowing your phone to charge. The led is supposed to turn red when the battery is under 5%, yellow when its >5% but <%50, and green when >%50. However, when I put the charging image sd card in and then plug the phone to a charger (I have used several different chargers and my computer, none of them works) in the led does not come on. I cannot get the led to come on by pushing the power button (when the charging sd card is inserted). The led will come on (as described above) when I take out the charging image sd card and either try to power on or plug into a charger.

What am I missing? The fact that the phone will work after sitting idle for an unspecified time (but not all the time, because I let it sit overnight) tells me that there's some issue with it, but it potentially remains functional. I have not seen any loose connections from taking it apart, but I could be missing something (if someone would have a better idea of where to check). I'm going to do another visual inspection tonight when I get home from work.

Anyway, thank you for any help that anyone has to give. I'm at a loss at the moment. Sorry if I'm too detailed here, but since the problem seems nebulous I figure no fact can be determined to be irrelevant at this point.
  Reply


Messages In This Thread
Phone will not turn on (but sometimes will) - by insidetrip101 - 08-16-2022, 08:25 AM

Possibly Related Threads…
Thread Author Replies Views Last Post
  Pine phone main board part Generaltuxenburg 1 918 07-31-2023, 07:50 PM
Last Post: tllim
  No calls on Pine Phone Beta convergence edition polypode 1 1,108 03-06-2023, 08:04 PM
Last Post: rocket2nfinity
  Pine phone USB keyboard connection CleanEnergyCleanEnvironment 1 1,052 02-20-2023, 12:14 AM
Last Post: Kevin Kofler
Thumbs Down Phone is unresponsive theneedful 14 7,207 08-12-2022, 08:18 AM
Last Post: theneedful
  Phone Dead Already? MarsColonist 4 2,551 08-11-2022, 11:52 AM
Last Post: auanta
  PPKB with phone; phone dies while charging SwordfishII 1 1,295 06-08-2022, 04:14 AM
Last Post: SwordfishII
  PWM whine near earpiece in low signal phone call and loud sound sent to the other end vortex 29 25,499 01-14-2022, 11:00 AM
Last Post: eugenr
Shocked Pine phone caught on fire after inserting SDcard majikbear 6 3,476 12-01-2021, 01:34 AM
Last Post: ryo
  Battery phone case expected? Cpm 1 2,024 08-10-2021, 03:29 PM
Last Post: 33YN2
  Pine Phone Battery Issue vslash 21 18,286 08-09-2021, 07:35 AM
Last Post: mouffa

Forum Jump:


Users browsing this thread: 1 Guest(s)