A long time has elapsed and you've tried communicating with Pine64 order support that's failed so may be opening a dispute with Paypal is the only/final resort. Beware in taking this step that Pine64 will blacklist you and you won't be able to order from them again. I wish there were a better outcome for you.
What's not really explained here is why DHL were unable to deliver -- were you unable to accept delivery at the time, was there a remote area fee due to be paid before delivery that was unpaid causing the phone to be returned -- an address error? DHL may have decided to return the phone to the warehouse but there has to have been a cause.
What's not really explained here is why DHL were unable to deliver -- were you unable to accept delivery at the time, was there a remote area fee due to be paid before delivery that was unpaid causing the phone to be returned -- an address error? DHL may have decided to return the phone to the warehouse but there has to have been a cause.