Keyboard types random characters
#1
After receiving a Pinebook Pro in June that had QA issues, I opened a support ticket. It took a month for them to start troubleshooting with me. Then we did some very poor troubleshooting for a month. They issued a RMA and I paid for return shipping. I waited another month and now they have shipped me a replacement. It does not seem like a new unit. The box was slightly damaged and the screen and touchpad did not have the protective plastic film. While that is annoying because I paid for a new laptop, it has a bigger issue.

The real problem now is that the keyboard does not function properly. I can’t select ANSI or ISO keyboard. If I touch the right random key it will go to the next screen. When I try to enter a user name the keyboard just outputs random characters. It is unusable.

Has anyone else had this issue? Is there a solution? Or was I lucky enough to receive a second lemon?


Messages In This Thread
Keyboard types random characters - by erock22 - 09-22-2020, 09:35 PM
RE: Keyboard types random characters - by KC9UDX - 09-23-2020, 05:10 AM
RE: Keyboard types random characters - by erock22 - 09-25-2020, 08:50 PM
RE: Keyboard types random characters - by wdt - 09-23-2020, 08:10 AM
RE: Keyboard types random characters - by kendew - 09-23-2020, 02:25 PM
RE: Keyboard types random characters - by KC9UDX - 09-25-2020, 10:10 PM
RE: Keyboard types random characters - by erock22 - 09-25-2020, 10:48 PM
RE: Keyboard types random characters - by wdt - 09-25-2020, 11:34 PM
RE: Keyboard types random characters - by lrb - 10-22-2020, 03:28 PM
RE: Keyboard types random characters - by lrb - 10-25-2020, 11:29 PM
RE: Keyboard types random characters - by erock22 - 10-30-2020, 08:53 PM

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