@plarkinjr
It appears you used the "alternate shipping", not the DHL shipping option.?
Sounds similar to when they shipped phones via 'Asendia' I was notified when phone left Hong Kong,
then silence for almost 2 months to Sweden,
... and 2 and a half weeks in New York Customs, + 3 days USPS to Arizona.
My most recent phone : I was notified by DHL in Hong Kong, then because of crossing time zones it
appeared hours later in Los Angeles, California.
2 days in customs, then 1 day to my door in Arizona.
------------
----------------
Once they give the package to the shipper, it is out of their control.
It appears you used the "alternate shipping", not the DHL shipping option.?
Sounds similar to when they shipped phones via 'Asendia' I was notified when phone left Hong Kong,
then silence for almost 2 months to Sweden,
... and 2 and a half weeks in New York Customs, + 3 days USPS to Arizona.
My most recent phone : I was notified by DHL in Hong Kong, then because of crossing time zones it
appeared hours later in Los Angeles, California.
2 days in customs, then 1 day to my door in Arizona.
------------
----------------
Once they give the package to the shipper, it is out of their control.