08-26-2020, 12:54 AM
Quote:The reason why you didn't receive a confirmation email is because on the 15th we suffered a major server meltdown due exceptionally high traffic (at the height of the launch hype there were 6k-9k pings per second to the server). Various services on the server failed because of this and one of them was the order confirmation system.
The order has been logged and processed however. Sorry for the inconvenience.
Yep, that's exactly what happened to me too, I only got a PayPal receipt with no order confirmation from PINE64 and started questioning if something went wrong but looks like someone already asked the same question already
but I ordered mine on July 16 (Australian time) and a day later (or something like that) the site went down and I was wondering the same thing about whether the order was ever processed which is the reason I am posting this. Thank you for responding, it is what I was going to ask too I am looking forward to the PinePhone.