08-25-2020, 07:07 AM
(08-25-2020, 04:46 AM)Luke Wrote: @Riksu9000 The European redistribution center is only used for PinePhones at this time; we're basically testing the concept. Pinebook Pros will, for the time being, only use DHL which is a different shipping method altogether. All Pinebook Pros ships directly from Hong Kong.Whoops. I meant that the messages were signed by pinebook team. The device I ordered was the pinephone.
As for the 'remote location fee' - this isn't something we determine, so if I were you I'd ask DHL about their reasoning.
But now I'm a bit confused. Are you saying that the fee with DHL should only come up when shipping from Hong Kong? Has there actually been an error with my order then?