Cracked LCD on new PBP

[jparr090]

I received my PBP today and noted a large crack on the screen. The box was undamaged so the issue likely occurred during assembly.

I have reached out the the sales@pine64.org email address but others have noted that the pine64 email support and sale addresses are often black holes. What methods have people had success with on getting their on-arrival issues rectified? From my perspective, I'm happy to simply get a replacement screen and replace it myself.