usb 3.0 external hard drive not recognized.
#1
Hello,  I have purchased the following external usb enclosure.  I've installed a seagate 4TB sata disk.

https://www.amazon.com/gp/product/B01NCM...UTF8&psc=1

I can see this device when I plug it into my laptop but get nothing when I plug it into my pine64.  The enclosure has it's own power cable to power it up.  dmesg shows nothing about a usb drive/device being connect.  I'm running dietpi on my pine64.  I've also tried to connect it to my pinebook 14" running xenial mate.

Code:
root@DietPi:~# lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

root@DietPi:~# ls /dev/sd*

ls: cannot access '/dev/sd*': No such file or directory


My question is should this work attached to a pine64?
#2
(11-21-2018, 07:29 PM)eclay Wrote: Hello,  I have purchased the following external usb enclosure.  I've installed a seagate 4TB sata disk.

https://www.amazon.com/gp/product/B01NCM...UTF8&psc=1

I can see this device when I plug it into my laptop but get nothing when I plug it into my pine64.  The enclosure has it's own power cable to power it up.  dmesg shows nothing about a usb drive/device being connect.  I'm running dietpi on my pine64.  I've also tried to connect it to my pinebook 14" running xenial mate.

Code:
root@DietPi:~# lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

root@DietPi:~# ls /dev/sd*

ls: cannot access '/dev/sd*': No such file or directory


My question is should this work attached to a pine64?


You should look for errors if you run 'dmesg' or in `tail /var/log/syslog`
#3
(11-21-2018, 07:57 PM)evilbunny Wrote:
(11-21-2018, 07:29 PM)eclay Wrote: Hello,  I have purchased the following external usb enclosure.  I've installed a seagate 4TB sata disk.

https://www.amazon.com/gp/product/B01NCM...UTF8&psc=1

I can see this device when I plug it into my laptop but get nothing when I plug it into my pine64.  The enclosure has it's own power cable to power it up.  dmesg shows nothing about a usb drive/device being connect.  I'm running dietpi on my pine64.  I've also tried to connect it to my pinebook 14" running xenial mate.

Code:
root@DietPi:~# lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

root@DietPi:~# ls /dev/sd*

ls: cannot access '/dev/sd*': No such file or directory


My question is should this work attached to a pine64?


You should look for errors if you run 'dmesg' or in `tail /var/log/syslog`

Thanks for the suggestion.  There must of been an Id10T error most likely involved here.  It's working now.


Possibly Related Threads…
Thread Author Replies Views Last Post
Question External storage problem for pine64 Dani6102 4 1,599 08-22-2023, 08:36 AM
Last Post: gulshan212
Lightbulb Xbox 360 controller NOT recognized lawrencejd 0 2,453 04-09-2020, 03:47 PM
Last Post: lawrencejd
  Will the Pine64 boot from a USB Flash drive? MrUmunhum 8 14,174 05-23-2017, 12:15 PM
Last Post: Luke
  External Hard Drives hazerty 3 4,913 01-10-2017, 08:59 PM
Last Post: cursebreaker
  Some hard numbers on Pine64 Power Usage ataylorm 2 7,891 06-27-2016, 06:08 AM
Last Post: ataylorm

Forum Jump:


Users browsing this thread: 1 Guest(s)