Sent support order status , no responses
#1
Is there another department?

I have 2 orders.

[font=.SF UI Text][font=.SFUIText]64571 order number for ROCKPRO64 and accessories[/font][/font]

[font=.SF UI Text][font=.SFUIText]80967 order for laptop 64mb emmc [/font][/font]



I want to place 30 more.

Humble thanks
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#2
(09-15-2018, 10:58 AM)RockPro64Newbie Wrote: Is there another department?

I have 2 orders.

[font=.SF UI Text][font=.SFUIText]64571 order number for ROCKPRO64 and accessories[/font][/font]

[font=.SF UI Text][font=.SFUIText]80967 order for laptop 64mb emmc [/font][/font]



I want to place 30 more.


Have you emailed sales@pine64.org ?
  Reply
#3
(09-15-2018, 04:37 PM)evilbunny Wrote:
(09-15-2018, 10:58 AM)RockPro64Newbie Wrote: Is there another department?

I have 2 orders.

[font=.SF UI Text][font=.SFUIText]64571 order number for ROCKPRO64 and accessories[/font][/font]

[font=.SF UI Text][font=.SFUIText]80967 order for laptop 64gb emmc 
[/font]
[/font]


I want to place 30 more.

Humble thanks for the correct guidance.

THX EVILBUNNY!  Where does that go? USA or China?  I emailed them.
they replied with ROCKPRO64 shipping 20th.  BUT PINEBOOK SHIPPING END OF OCTOBER!

They are killing me. Lol


I have two projects starting next week, well, they were. I needed to run poc. Then order more and get busy. Hmmmm. Now part is delayed another month.  I don't look forward to Monday's meeting.  
I love PINE PRODUCTS.  THEY NEED TO somehow improve production and quicker but safe delivery of products.  I can easily grab laptop but I want pinebooks for the job.  I am hiring disabled war veterans only. That makes the project most rewarding.


Have you emailed sales@pine64.org ?
  Reply
#4
Now, the question: this only seems to work on one of the eMMC modules. With both of them, flashing completes just fine. However, only one of the devices boot and become accessible (both via local console and SSH). With the other one, there's no HDMI output and the green Ethernet light keeps flashing suspiciously.
Both of the SBCs seem to be fine. Both of them boot and work with the good eMMC and give the same behaviour with the bad one, so I think the issue is with the eMMC module.
Now, how should I debug the issue further? Are the symptoms enough for me to request a replacement eMMC from PINE64? I already ordered the eMMC adapter but it'll probably take a couple of weeks to arrive. Could I get any additional information on the serial console? I have a bunch of ESP8266 related hardware which I could probably use to jury rig a 3.3V serial port adapter, but that's some trouble I'd prefer to avoid.










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Reliable Permit Solutions, LLC
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