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Pinebook Pro & PinePhone shipping progress (2020) - Printable Version

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+--- Thread: Pinebook Pro & PinePhone shipping progress (2020) (/showthread.php?tid=9942)



RE: Pinebook Pro & PinePhone shipping progress - Luke - 06-08-2020

(06-08-2020, 09:49 AM)ragreenburg Wrote:
(06-08-2020, 09:26 AM)Luke Wrote: I'm waiting on word from shipping, and on other pertinent information. We're working hard to give you not only estimates but also choices at this point. Hang tight.

Don't think that the inpatients is directed towards you or the Pinephone team because it's not. It's more directed towards Asendia and just not getting any information on shipping which we know isn't under your control.

Frankly speaking, its not completely their fault either. Their shipping chain depends on local courier and post services, and and borders are still closed in Europe as well as elsewhere. This probably makes is difficult and in some instances impossible for them to fulfill a shipment.

Regardless, I understand the frustration because, after all, they initially gave us the impression they'll most likely be able to make the shipment.


RE: Pinebook Pro & PinePhone shipping progress - wasgurd - 06-08-2020

Well, is there an option replace Asendia by DHL? I don't mind to pay more.


RE: Pinebook Pro & PinePhone shipping progress - KerryK - 06-08-2020

(06-08-2020, 09:55 AM)wasgurd Wrote: Well, is there an option replace Asendia by DHL? I don't mind to pay more.

I'll second that. What was I thinking?!


RE: Pinebook Pro & PinePhone shipping progress - tolstoevsky - 06-08-2020

+1 Any option to replace Asendia with DHL?


RE: Pinebook Pro & PinePhone shipping progress - wils91 - 06-08-2020

(06-08-2020, 09:53 AM)Luke Wrote:
(06-08-2020, 09:49 AM)ragreenburg Wrote:
(06-08-2020, 09:26 AM)Luke Wrote: I'm waiting on word from shipping, and on other pertinent information. We're working hard to give you not only estimates but also choices at this point. Hang tight.

Don't think that the inpatients is directed towards you or the Pinephone team because it's not. It's more directed towards Asendia and just not getting any information on shipping which we know isn't under your control.

Frankly speaking, its not completely their fault either. Their shipping chain depends on local courier and post services, and and borders are still closed in Europe as well as elsewhere. This probably makes is difficult and in some instances impossible for them to fulfill a shipment.

Regardless, I understand the frustration because, after all, they initially gave us the impression they'll most likely be able to make the shipment.

Just curious on how is the PBP being dispatched?
I see that people that ordered later than me gets notification people that ordered earlier than me also gets notification.. 

Is it by ANSI or ISO batch?
Is it by alphabetical country?
Is it by region?

Sorry for the trouble by I'm very very excited to get it and everyday when I refresh my email there isn't any mail from DHL Sad


RE: Pinebook Pro & PinePhone shipping progress - Luke - 06-08-2020

(06-08-2020, 11:07 AM)wils91 Wrote:
(06-08-2020, 09:53 AM)Luke Wrote:
(06-08-2020, 09:49 AM)ragreenburg Wrote:
(06-08-2020, 09:26 AM)Luke Wrote: I'm waiting on word from shipping, and on other pertinent information. We're working hard to give you not only estimates but also choices at this point. Hang tight.

Don't think that the inpatients is directed towards you or the Pinephone team because it's not. It's more directed towards Asendia and just not getting any information on shipping which we know isn't under your control.

Frankly speaking, its not completely their fault either. Their shipping chain depends on local courier and post services, and and borders are still closed in Europe as well as elsewhere. This probably makes is difficult and in some instances impossible for them to fulfill a shipment.

Regardless, I understand the frustration because, after all, they initially gave us the impression they'll most likely be able to make the shipment.

Just curious on how is the PBP being dispatched?
I see that people that ordered later than me gets notification people that ordered earlier than me also gets notification.. 

Is it by ANSI or ISO batch?
Is it by alphabetical country?
Is it by region?

Sorry for the trouble by I'm very very excited to get it and everyday when I refresh my email there isn't any mail from DHL Sad

Units are dispatched according to region. DHL have given the shipping team guidelines, which I have no insight into.


RE: Pinebook Pro & PinePhone shipping progress - FOSSagent0 - 06-08-2020

Whats the status on shipping to the USA. Just to be clear is the $15 pinephone shipping to the USA done by Asendia?


RE: Pinebook Pro & PinePhone shipping progress - Vinay - 06-08-2020

Hi all,

Vinay here. Pretty excited to receive a Pinebook Pro soon. No rush though. Seems like half the units are shipped by now so if the other half hasn't received a conformation then I suppose that's correct Wink. To be honest I"m impressed they managed to get to this point despite the issues between China and Hong Kong and of course with all the issues due to Corona. When it drops, it drops. Until then (and obviously after then), stay safe, friendly and healthy everybody!


RE: Pinebook Pro & PinePhone shipping progress - User 6582 - 06-08-2020

Just picked up my PinePhone from DHL Center in Plantation, Florida, USA. Left Hong Kong Saturday...FYI...:-)


RE: Pinebook Pro & PinePhone shipping progress - Luke - 06-08-2020

OP updated