Full Version: "Not duly cast"
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This order has been sitting somewhere with the "translation" "Not duly cast"

Could you please tell me, when I am to expect a delivery? We would like to build a cluster of these machines, once we've tested its performance. But are now worried, that the sipping is done so badly, that we might just lose out money. 

An Email of a week ago has gone unanswered.
Hello! Anybody? Could please anybody care to answer, what is ever going to happen to my order?