Backer # 15,661 - Still have not received entire Order
#1
Backer 15,661 from December.

I have emailed both support@pine64.com and shipping@pine64.com but have not received a response in the past month.

I ordered 2x Pine 64 boards, Acrylic Enclosure and 8gb card. 

In May I received 1x Pine 64 boards and nothing else (RI894204130CN ), but I haven't heard anything about the outstanding items (1x board, enclosure, sd card)

Emails were sent inquiring about this, got a response on May 13 from Van stating that I'll receive a second shipment, but have not heard anything. I worry because the backerkit states "Rewards are shipped", but I've only got less than half of what was ordered.

Can someone please look into this? 

Thanks.
#2
(07-04-2016, 11:37 PM)bananabread81 Wrote: Backer 15,661 from December.

I have emailed both support@pine64.com and shipping@pine64.com but have not received a response in the past month.

I ordered 2x Pine 64 boards, Acrylic Enclosure and 8gb card. 

In May I received 1x Pine 64 boards and nothing else (RI894204130CN ), but I haven't heard anything about the outstanding items (1x board, enclosure, sd card)

Emails were sent inquiring about this, got a response on May 13 from Van stating that I'll receive a second shipment, but have not heard anything. I worry because the backerkit states "Rewards are shipped", but I've only got less than half of what was ordered.

Can someone please look into this? 

Thanks.
Sorry, please PM me on the following format, I will ask shipping facility to deploy. When info located, the shipment will be deploy out on this week.
KS order number: 15,661
Missing items:
Name:
Address:
City:
State/Province:
Zip Code:
Country:
Phone (for shipping purpose):
#3
Thanks, PM Sent.


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