Pinephone Pro impossible to switch on
#1
hello everybody,

i received my PinePhone pro a few day ago. I was very happy. Everything worked fine until impossible to switch on.
Impossible to connect from my laptop (not present with lsusb), no message on phone's screen (nothing). I try to boot on SD card, no way....

Could you please help me?

Regards,
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#2
Hi @gerard

Have you got your phone started yet ?
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#3
(01-29-2022, 07:13 AM)gerard Wrote: hello everybody,

i received my PinePhone pro a few day ago. I was very happy. Everything worked fine until impossible to switch on.
Impossible to connect from my laptop (not present with lsusb), no message on phone's screen (nothing). I try to boot on SD card, no way....

Could you please help me?

Regards,

I also can't connect to a laptop.  Still using the Manjaro install that comes with the phone.  I can see the device with lsusb after connecting the USB A/C while pressing the RE button on the back, but I can never get the connected message/image on the phone or in any way access the eMMC or microSD (other than from the phone itself).  I've connected the USB A/C while PPP is powered off, powered on, pressing RE, using a USB2 port, a USB3 port, with the microSD inserted / not inserted, on a train, on a plane, while wearing sox, and with a fox.

I also flashed postmarketOS to the microSD and inserted it.  I've tried every way I can find described to boot from the microSD including these instructions from the wiki, https://wiki.pine64.org/wiki/PinePhone_Pro:

The Explorer Edition comes with a modified U-Boot pointing to the microSD card pre-installed to the eMMC. The microSD card can be (temporarily) booted instead of the pre-installed operating system, when the power key is shortly held at boot. To always boot from the microSD card it is recommended to wipe U-Boot from the eMMC. When the pre-installed bootloader was overwritten with a bootloader without such a configuration, the RE button underneath the back cover of the phone can also be used to temporarily bypass the eMMC. The button may however only be pressed shortly for a few seconds during boot, otherwise the eMMC won't be initialized in the operating system.

Lastly, I read somewhere about booting while pressing power/volume up simultaneously.  That doesn't work either.

Any thoughts?
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