Intermittent Mobile Data
#1
Greetings:
Just went to T-Mobile in Greece, NY this past Friday to have my new Pine64 phone activated. 

To make a long story short, when you first boot it up, in Cellular Networks tab under settings, it shows APN as fast.t-mobile.com. But when you try to access the internet, it doesn't work (I forget the error message right now). But if I wait long enough it will connect to the internet. HOWEVER if I let it sit long enough, it will lose network connectivity altogether. It will show nothing under Access Points or SIM Cards. It's running Manjaro-ARM that it shipped with. KDE Plasma version 5.21.2. KDE Frameworks Version 5.79.0. Qt version 5.15.2. Kernel 5.11.3-1Majaro-ARM. Not sure which, if any, you needed. I attempted to do an update, but it errored out concerning dependencies. 

I'm new to this. What should I do? 

If it makes a difference, I'm currently in Orangeburg, SC at this time. I drive truck.
  Reply
#2
> if I let it sit long enough, it will lose network connectivity altogether.

That might be unrelated if "sit long enough" includes the phone suspending. IME the closed modem firmware wigs out during suspend.
  Reply
#3
I would advise you to update from the terminal with `sudo pacman -Syu` and reboot or even better flash it with the latest image and set the APN again.

It seems that the phone either loses the communication with the modem or with the SIM, it may be software related or something wrong with the hardware.
  Reply
#4
That sounds like a Crust related issue. It is a known bug being worked on. It can partially be fixed by excecuting the following commands in terminal:

sudo rm /var/lib/pacman/db.lck
sudo pacman -Syyu

Click yes, if prompts show up to replace certain files.
That should fix your dependencies and update your device. But, the crust issue is not yet resolved, only improved.
  Reply
#5
We are not getting Internet anywhere that is out of range of Wi-Fi (work, home, etc.) Is this related to the crust issue?
  Reply


Possibly Related Threads…
Thread Author Replies Views Last Post
  can I retrieve accidentally deleted voice mail with T mobile ? HLing 4 639 12-13-2023, 01:24 AM
Last Post: oldschool
  how to backup user data? Uturn 1 614 08-30-2023, 05:23 AM
Last Post: Kevin Kofler
  New Zealand network providers mobile data Linux2thabone 3 3,176 08-05-2023, 06:17 AM
Last Post: SchizoPinePhone225
  US Mobile, via T-Mobile, won't support Pinephone Pro - SOLVED, SIMPLY jovval 10 2,976 07-07-2023, 12:06 PM
Last Post: jovval
  Problems updating KDE Plasma Mobile OS IMSAI8080 6 3,180 06-30-2023, 11:39 PM
Last Post: ionmich
  Current Situation With Setup and Carrier Activation With Tracfone Verizon T-Mobile pinephoneuser22 0 643 05-26-2023, 08:40 PM
Last Post: pinephoneuser22
  Cellular Data, Mobian - "No WWAN Adapter Found" justneedsomedatathanks 3 4,123 05-25-2023, 09:03 PM
Last Post: justneedsomedatathanks
  Cannot call at several mobile phones Gon 3 1,231 05-04-2023, 05:18 AM
Last Post: Gon
  cell data and MMS on AT+T prepaid ossands 2 1,367 10-13-2022, 07:28 AM
Last Post: ossands
Lightbulb pinephone mobile dock jasmin763 2 1,633 06-06-2022, 09:06 AM
Last Post: 98cwitr

Forum Jump:


Users browsing this thread: 1 Guest(s)