Was my order actually received? Strange site behaviour. Order went through, now out o
#1
Hello,
I'd like to request confirmation of my order was in fact received, and if so whether the phone is being shipped soon or kept inline as a pre-order.
The reason i ask is because of some very strange behavior on your site when i ordered. The pinephone had been showing "out of stock" an i was unable to order for several days. I checked in regularly as i really wanted it. Yesterday when i checked again, it was showing in stock and allowed me to add to my cart. I was excited and ordered immediately. I placed my order and received a confirmation email. However, a couple hours later i was checking your site again and the pinephone was showing "out of stock" once more and it was again not possible to add one to my cart. 
I find this very strange for it to have suddenly been out of stock immediately after i ordered when it had only been in stock for a few hours.
I am concerned there may have been a website glitch at the time i ordered.
Could you please confirm my order was in fact legitimately received and whether there is a phone being packaged, made, or delivered for me. I dont mind if it was a pre-order but i want to make 100% sure that it went through on your end and i will in fact receive the phone.
Thank you,
#2
(07-04-2020, 01:01 PM)Cree Wrote: Hello,
I'd like to request confirmation of my order was in fact received, and if so whether the phone is being shipped soon or kept inline as a pre-order.
The reason i ask is because of some very strange behavior on your site when i ordered. The pinephone had been showing "out of stock" an i was unable to order for several days. I checked in regularly as i really wanted it. Yesterday when i checked again, it was showing in stock and allowed me to add to my cart. I was excited and ordered immediately. I placed my order and received a confirmation email. However, a couple hours later i was checking your site again and the pinephone was showing "out of stock" once more and it was again not possible to add one to my cart. 
I find this very strange for it to have suddenly been out of stock immediately after i ordered when it had only been in stock for a few hours.
I am concerned there may have been a website glitch at the time i ordered.
Could you please confirm my order was in fact legitimately received and whether there is a phone being packaged, made, or delivered for me. I dont mind if it was a pre-order but i want to make 100% sure that it went through on your end and i will in fact receive the phone.
Thank you,
Update! This was addressed by order support. All is well and no concern. Apparently they really sold out of the new batch within hours. No glitch and orders placed were successful.


Possibly Related Threads…
Thread Author Replies Views Last Post
  Order process and updates? dieselnutjob 3 3,579 01-19-2022, 08:36 PM
Last Post: kaida
  Constructive criticism, open debate, grown up behaviour, and the dreaded FEL mode. step 7 3,726 11-25-2021, 08:46 AM
Last Post: wibble
Exclamation KDE Plasma - cannot answer calls or read received SMS Tenticle 1 2,489 07-12-2021, 03:21 AM
Last Post: TfromTexas
  Pinephone Received, Thank you cwdev 0 1,136 05-03-2021, 05:13 PM
Last Post: cwdev
Question Order limit question psm321 3 2,806 03-24-2021, 07:59 PM
Last Post: Zebulon Walton
Question Why did my order got canceled without reason? EnohpENIP 4 4,819 12-03-2020, 03:20 PM
Last Post: ploek
  strange OS booting issue RodneyMyers 4 4,253 11-15-2020, 05:38 PM
Last Post: RodneyMyers
  Pre-Order Deadline Rjktcasper 1 2,488 09-27-2020, 09:40 PM
Last Post: deedend
  Order status? Where's my phone? LNXGUY 3 11,405 09-21-2020, 08:57 PM
Last Post: LNXGUY
Big Grin Received my PinePhone today. tigerforce 12 13,221 09-05-2020, 06:34 PM
Last Post: LazLong

Forum Jump:


Users browsing this thread: 1 Guest(s)