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Built-in Webcam Not Working - Printable Version

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+--- Thread: Built-in Webcam Not Working (/showthread.php?tid=9978)

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Built-in Webcam Not Working - fozzedout - 05-28-2020

I received my PBP today, and just trying out all the features, but for some reason I can't get the built-in webcam to work.

I've tried Kamoso and Cheese - cheese outputs this "cheese-application.vala:214: Error during camera setup: No device found"

Under the /dev/ there is /dev/video0, /dev/video1, /dev/video2. Using that, I've tried smplayer /dev/video0 as well as video1 and video2, but nothing shows.

I've also checked that the webcam is enabled (double flash from [Pine]+[F12]).

Can someone help me diagnose this please?


RE: Built-in Webcam Not Working - xmixahlx - 05-28-2020

check if your user is added to the video group
dmesg|grep video
if not detected, toggle the privacy hardware disable and reboot
dmesg again

the camera works, but is not great


RE: Built-in Webcam Not Working - diodelass - 05-28-2020

On my system, the camera is /dev/video3. video0, video1, video2, and video4 are all different handles on the video processing unit, as I understand it, and won't respond correctly when opened under the assumption that they're cameras.

Does yours not have a /dev/video3?


RE: Built-in Webcam Not Working - charlespine - 05-28-2020

I also received my PBP today too! Have you tried enabling it via the privacy switch?
https://wiki.pine64.org/index.php/Pinebook_Pro#Privacy_Switches


RE: Built-in Webcam Not Working - fozzedout - 05-29-2020

(05-28-2020, 07:49 PM)xmixahlx Wrote: check if your user is added to the video group
dmesg|grep video
if not detected, toggle the privacy hardware disable and reboot
dmesg again

the camera works, but is not great

Yes, my user is added to the video group.

Here is my dmesg output (doesn't change if the privacy switch is enabled or disabled):

$ dmesg|grep video
[    0.000000] Kernel command line: initrd=/initramfs-linux.img console=tty1 console=ttyS2,1500000 root=LABEL=ROOT_MNJRO rw rootwait video=eDP-1:1920x1080@60 video=HDMI-A-1:1920x1080@60 bootsplash.bootfile=bootsplash-themes/manjaro/bootsplash
[    0.276266] videodev: Linux video capture interface: v2.00
[    8.459274] rockchip-rga ff680000.rga: Registered rockchip-rga as /dev/video0
[    8.472188] hantro-vpu ff650000.video-codec: Adding to iommu group 0
[    8.472803] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-enc as /dev/video1
[    8.472906] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-dec as /dev/video2

As you can see - only video 0, 1 and 2 are detected


RE: Built-in Webcam Not Working - Nora No - 05-31-2020

exact same problem here...


RE: Built-in Webcam Not Working - Jazzband - 06-06-2020

Also having the exact same issue with a PBP from the latest batch .


RE: Built-in Webcam Not Working - xmixahlx - 06-07-2020

what happens if you use a different OS from sdcard?


RE: Built-in Webcam Not Working - Opvolger - 06-07-2020

(05-29-2020, 01:13 PM)fozzedout Wrote:
(05-28-2020, 07:49 PM)xmixahlx Wrote: check if your user is added to the video group
dmesg|grep video
if not detected, toggle the privacy hardware disable and reboot
dmesg again

the camera works, but is not great

Yes, my user is added to the video group.

Here is my dmesg output (doesn't change if the privacy switch is enabled or disabled):

$ dmesg|grep video
[    0.000000] Kernel command line: initrd=/initramfs-linux.img console=tty1 console=ttyS2,1500000 root=LABEL=ROOT_MNJRO rw rootwait video=eDP-1:1920x1080@60 video=HDMI-A-1:1920x1080@60 bootsplash.bootfile=bootsplash-themes/manjaro/bootsplash
[    0.276266] videodev: Linux video capture interface: v2.00
[    8.459274] rockchip-rga ff680000.rga: Registered rockchip-rga as /dev/video0
[    8.472188] hantro-vpu ff650000.video-codec: Adding to iommu group 0
[    8.472803] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-enc as /dev/video1
[    8.472906] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-dec as /dev/video2

As you can see - only video 0, 1 and 2 are detected

Code:
[opvolger@pine64 ~]$ dmesg|grep video
[    0.000000] Kernel command line: initrd=/initramfs-linux.img console=tty1 console=ttyS2,1500000 root=LABEL=ROOT_MNJRO rw rootwait video=eDP-1:1920x1080@60 video=HDMI-A-1:1920x1080@60 bootsplash.bootfile=bootsplash-themes/manjaro/bootsplash
[    0.286198] videodev: Linux video capture interface: v2.00
[    6.521834] rockchip-rga ff680000.rga: Registered rockchip-rga as /dev/video0
[    6.527476] hantro-vpu ff650000.video-codec: Adding to iommu group 0
[    6.530597] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-enc as /dev/video1
[    6.530769] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-dec as /dev/video2
[    8.693178] uvcvideo: Found UVC 1.00 device USB Camera (0c45:6321)
[    8.729161] uvcvideo 2-1.2:1.0: Entity type for entity Extension 4 was not initialized!
[    8.729175] uvcvideo 2-1.2:1.0: Entity type for entity Processing 3 was not initialized!
[    8.729182] uvcvideo 2-1.2:1.0: Entity type for entity Camera 1 was not initialized!
[    8.730958] usbcore: registered new interface driver uvcvideo
[opvolger@pine64 ~]$
output of a working webcam. (is the same).

I received my laptop this week. Only had problems with WIFI (so was turned off, privacy switch). My webcam works.

https://wiki.pine64.org/index.php/Pinebook_Pro#Privacy_Switches <- switches. i had to reboot.


RE: Built-in Webcam Not Working - Jazzband - 06-07-2020

(06-07-2020, 01:55 AM)xmixahlx Wrote: what happens if you use a different OS from sdcard?

I tried Manjaro KDE, Debian and Android images, camera did not work in any of those.
I also tried switching the camera off with SUPER + F12, rebooting, switching it back on and rebooting again. Still no luck.

My dmesg | grep video output:
Code:
[    0.000000] Kernel command line: initrd=/initramfs-linux.img console=tty1 console=ttyS2,1500000 root=LABEL=ROOT_MNJRO rw rootwait video=eDP-1:1920x1080@60 video=HDMI-A-1:1920x1080@60 bootsplash.bootfile=bootsplash-themes/manjaro/bootsplash
[    0.316806] videodev: Linux video capture interface: v2.00
[    6.883165] hantro-vpu ff650000.video-codec: Adding to iommu group 0
[    6.885306] rockchip-rga ff680000.rga: Registered rockchip-rga as /dev/video1
[    6.888777] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-enc as /dev/video0
[    6.895759] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-dec as /dev/video2

If I try to run smplayer /dev/video1 I'm getting this error:

Code:
/usr/bin/mpv --no-config --no-quiet --terminal --no-msg-color --input-ipc-server=/tmp/smplayer-mpv-80f --msg-level=ffmpeg/demuxer=error --no-fs --hwdec=no --sub-auto=fuzzy --no-input-default-bindings --input-vo-keyboard=no --no-input-cursor --cursor-autohide=no --no-keepaspect --wid=77594644 --monitorpixelaspect=1 --osd-level=1 --osd-scale=1 --osd-bar-align-y=0.6 --sub-ass --embeddedfonts --sub-ass-line-spacing=0 --sub-scale=1 --sub-font=Arial --sub-color=#ffffffff --sub-shadow-color=#ff000000 --sub-border-color=#ff000000 --sub-border-size=0.75 --sub-shadow-offset=2.5 --sub-font-size=50 --sub-bold=no --sub-italic=no --sub-margin-y=8 --sub-margin-x=20 --sub-codepage=ISO-8859-1 --sub-pos=100 --volume=55 --cache=auto --screenshot-template=cap_%F_%p_%02n --screenshot-format=jpg --screenshot-directory=/home/nick/Pictures/smplayer_screenshots --audio-pitch-correction=yes --volume-max=110 --term-playing-msg=MPV_VERSION=${=mpv-version:}
INFO_VIDEO_WIDTH=${=width}
INFO_VIDEO_HEIGHT=${=height}
INFO_VIDEO_ASPECT=${=video-params/aspect}
INFO_VIDEO_FPS=${=container-fps:${=fps}}
INFO_VIDEO_FORMAT=${=video-format}
INFO_VIDEO_CODEC=${=video-codec}
INFO_AUDIO_FORMAT=${=audio-codec-name}
INFO_AUDIO_CODEC=${=audio-codec}
INFO_AUDIO_RATE=${=audio-params/samplerate}
INFO_AUDIO_NCH=${=audio-params/channel-count}
INFO_LENGTH=${=duration:${=length}}
INFO_DEMUXER=${=current-demuxer:${=demuxer}}
INFO_SEEKABLE=${=seekable}
INFO_TITLES=${=disc-titles}
INFO_CHAPTERS=${=chapters}
INFO_TRACKS_COUNT=${=track-list/count}
METADATA_TITLE=${metadata/by-key/title:}
METADATA_ARTIST=${metadata/by-key/artist:}
METADATA_ALBUM=${metadata/by-key/album:}
METADATA_GENRE=${metadata/by-key/genre:}
METADATA_DATE=${metadata/by-key/date:}
METADATA_TRACK=${metadata/by-key/track:}
METADATA_COPYRIGHT=${metadata/by-key/copyright:}
INFO_MEDIA_TITLE=${=media-title:}
INFO_STREAM_PATH=${stream-path}
--audio-client-name=SMPlayer --term-status-msg=STATUS: ${=time-pos} / ${=duration:${=length:0}} P: ${=pause} B: ${=paused-for-cache} I: ${=core-idle} VB: ${=video-bitrate:0} AB: ${=audio-bitrate:0} /dev/video1

[ffmpeg/demuxer] video4linux2,v4l2: Not a video capture device.
[lavf] avformat_open_input() failed
[ffmpeg/demuxer] video4linux2,v4l2: Not a video capture device.
[lavf] avformat_open_input() failed
Failed to recognize file format.
Exiting... (Errors when loading file)

I also tried Jitsi Meet and Google Hangouts, both in Firefox and Chromium, Kamoso and Cheese, nothing works.

Is there anything else I could do to check if the camera hardware works?

(06-07-2020, 07:09 AM)Opvolger Wrote:
(05-29-2020, 01:13 PM)fozzedout Wrote:
(05-28-2020, 07:49 PM)xmixahlx Wrote: check if your user is added to the video group
dmesg|grep video
if not detected, toggle the privacy hardware disable and reboot
dmesg again

the camera works, but is not great

Yes, my user is added to the video group.

Here is my dmesg output (doesn't change if the privacy switch is enabled or disabled):

$ dmesg|grep video
[    0.000000] Kernel command line: initrd=/initramfs-linux.img console=tty1 console=ttyS2,1500000 root=LABEL=ROOT_MNJRO rw rootwait video=eDP-1:1920x1080@60 video=HDMI-A-1:1920x1080@60 bootsplash.bootfile=bootsplash-themes/manjaro/bootsplash
[    0.276266] videodev: Linux video capture interface: v2.00
[    8.459274] rockchip-rga ff680000.rga: Registered rockchip-rga as /dev/video0
[    8.472188] hantro-vpu ff650000.video-codec: Adding to iommu group 0
[    8.472803] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-enc as /dev/video1
[    8.472906] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-dec as /dev/video2

As you can see - only video 0, 1 and 2 are detected

Code:
[opvolger@pine64 ~]$ dmesg|grep video
[    0.000000] Kernel command line: initrd=/initramfs-linux.img console=tty1 console=ttyS2,1500000 root=LABEL=ROOT_MNJRO rw rootwait video=eDP-1:1920x1080@60 video=HDMI-A-1:1920x1080@60 bootsplash.bootfile=bootsplash-themes/manjaro/bootsplash
[    0.286198] videodev: Linux video capture interface: v2.00
[    6.521834] rockchip-rga ff680000.rga: Registered rockchip-rga as /dev/video0
[    6.527476] hantro-vpu ff650000.video-codec: Adding to iommu group 0
[    6.530597] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-enc as /dev/video1
[    6.530769] hantro-vpu ff650000.video-codec: registered rockchip,rk3399-vpu-dec as /dev/video2
[    8.693178] uvcvideo: Found UVC 1.00 device USB Camera (0c45:6321)
[    8.729161] uvcvideo 2-1.2:1.0: Entity type for entity Extension 4 was not initialized!
[    8.729175] uvcvideo 2-1.2:1.0: Entity type for entity Processing 3 was not initialized!
[    8.729182] uvcvideo 2-1.2:1.0: Entity type for entity Camera 1 was not initialized!
[    8.730958] usbcore: registered new interface driver uvcvideo
[opvolger@pine64 ~]$
output of a working webcam. (is the same).

I received my laptop this week. Only had problems with WIFI (so was turned off, privacy switch). My webcam works.

https://wiki.pine64.org/index.php/Pinebook_Pro#Privacy_Switches <- switches. i had to reboot.

Actually, your output is different. Notice that you have these lines:

Code:
[    8.693178] uvcvideo: Found UVC 1.00 device USB Camera (0c45:6321)
[    8.729161] uvcvideo 2-1.2:1.0: Entity type for entity Extension 4 was not initialized!
[    8.729175] uvcvideo 2-1.2:1.0: Entity type for entity Processing 3 was not initialized!
[    8.729182] uvcvideo 2-1.2:1.0: Entity type for entity Camera 1 was not initialized!
[    8.730958] usbcore: registered new interface driver uvcvideo

I'm not getting those, and it looks like fozzedout is not getting those lines either.